Search found 18 matches

by Nebril
Sun Nov 17, 2013 2:16 pm
Forum: Commander - The Great War: Tech Support
Topic: No ALUT error found
Replies: 8
Views: 2120

Re: No ALUT error found

Please try to reinstall OpenAL with the file provided in this link: https://dl.dropboxusercontent.com/u/391 ... alinst.exe and let me know if it helped you.
by Nebril
Sun Nov 17, 2013 2:10 pm
Forum: Commander - The Great War: Tech Support
Topic: Game crashes within the AI Turn
Replies: 4
Views: 2006

Re: Game crashes within the AI Turn

Thanks for your report. I will look into it and try to provide a fix in this thread.
by Nebril
Fri Nov 15, 2013 1:56 am
Forum: Commander - The Great War: Tech Support
Topic: Crash on change to winter textures
Replies: 4
Views: 1497

Re: Crash on change to winter textures

Thanks. We will look into it, it doesn't seem to serious, but we will be alerted for any problems with memory management. If there is a quick fix available I will post it here.
by Nebril
Wed Nov 13, 2013 9:50 pm
Forum: Commander - The Great War: Tech Support
Topic: Crash on change to winter textures
Replies: 4
Views: 1497

Re: Crash on change to winter textures

Does it happen every time you load this save after starting a game freshly? I wasn't able to reproduce this bug.

Did you do some RAM-intensive operations while playing? If yes, game may not have been able to load the map file to memory and crashed because of this.
by Nebril
Wed Nov 13, 2013 9:17 pm
Forum: Commander - The Great War: Tech Support
Topic: No ALUT error found
Replies: 8
Views: 2120

Re: No ALUT error found

Can you provide contents of ctgw.log file? It should be in this or similar dir: C:\Users\<yourusername>\My Documents\My Games\Commander: The Great War\ctgw.log
by Nebril
Wed Nov 13, 2013 9:14 pm
Forum: Commander - The Great War: Tech Support
Topic: Crash on change to winter textures
Replies: 4
Views: 1497

Re: Crash on change to winter textures

Thanks for detailed report! I will look into it and hopefully provide some kind of fix here.
by Nebril
Sat Nov 09, 2013 1:42 pm
Forum: Commander - The Great War: Tech Support
Topic: No ALUT error found
Replies: 8
Views: 2120

Re: No ALUT error found

Hi, thanks for your report. It seems that you didn't install openAL library during installation of the game, or your system cannot find it for some reason. Try reinstalling the game, and after game files are copied to destination folder, check two checkboxes in the installer - "Open AL" an...
by Nebril
Tue Oct 29, 2013 9:55 am
Forum: Commander - The Great War: Tech Support
Topic: won't play
Replies: 6
Views: 1841

Re: won't play

Glad you could make it :). Good luck, have fun!
by Nebril
Mon Oct 28, 2013 10:05 am
Forum: Commander - The Great War: Tech Support
Topic: won't play
Replies: 6
Views: 1841

Re: won't play

Thanks for reporting the bug. Is there any error message/dialog at all? I would recommend installing VS 2012 redist next to VS 2008 - it sometimes helps with similar issues. You can download it here: http://www.microsoft.com/en-us/download/details.aspx?id=30679 . Let us know if you manage to run it.
by Nebril
Sun Oct 13, 2013 8:10 pm
Forum: Commander - The Great War: Tech Support
Topic: unable to initiate multiplayer
Replies: 2
Views: 908

Re: unable to initiate multiplayer

Thank you for reporting this bug. Can you provide a log file from right after the bug showed itself? It's usually in

Code: Select all

C:\Users\<username>\Documents\My Games\Commander The Great War\ctgw.log
by Nebril
Mon Oct 07, 2013 9:31 pm
Forum: Commander - The Great War: Tech Support
Topic: Crash, bomber attack
Replies: 3
Views: 1044

Re: Crash, bomber attack

Thanks for reporting the bug, we are working on this one. EDIT: Ok, here is a quick fix for you, please replace the data\Scripts\game\game_combat.lua file with the one provided in an attachment. Let me know if it works fine for you! thanks for the fix, but unfortunately I can't test it. The game's ...
by Nebril
Mon Oct 07, 2013 4:46 pm
Forum: Commander - The Great War: Tech Support
Topic: Terrain bugs
Replies: 1
Views: 651

Re: Terrain bugs

Thanks. It takes eagle's vision to see grasslands in dunes :)
by Nebril
Mon Oct 07, 2013 4:35 pm
Forum: Commander - The Great War: Tech Support
Topic: Crash, bomber attack
Replies: 3
Views: 1044

Re: Crash, bomber attack

Thanks for reporting the bug, we are working on this one.

EDIT: Ok, here is a quick fix for you, please replace the data\Scripts\game\game_combat.lua file with the one provided in an attachment. Let me know if it works fine for you!
by Nebril
Mon Oct 07, 2013 4:35 pm
Forum: Commander - The Great War: Tech Support
Topic: counterbattery advice text missing
Replies: 1
Views: 843

Re: counterbattery advice text missing

Thanks for your suggestions and for reporting the bug. We will replace this one.
by Nebril
Mon Sep 09, 2013 9:24 pm
Forum: Commander - The Great War: Tech Support
Topic: Problems with Save games
Replies: 1
Views: 846

Re: Problems with Save games

Thanks for your report. We are on this.
by Nebril
Fri Sep 06, 2013 11:09 am
Forum: Commander - The Great War: Tech Support
Topic: Game dont run properly "WHITE SCREEN INSTEAD OF MENU"
Replies: 5
Views: 1448

Re: Game dont run properly "WHITE SCREEN INSTEAD OF MENU"

Can you please provide your system spec? You can list your operating system, your graphics card, processor etc., or you can run dxdiag program and attach the output file.

Do you have the latest drivers for your graphics card installed? It often helps with problems like this one.
by Nebril
Wed Sep 04, 2013 6:42 pm
Forum: Commander - The Great War: Tech Support
Topic: Game freezing on replay
Replies: 3
Views: 1550

Re: Game freezing on replay

We are checking what's causing this, thank you for your report.
by Nebril
Sun Aug 11, 2013 11:27 am
Forum: Commander - The Great War: Tech Support
Topic: Game crash, MP chatbox bug
Replies: 1
Views: 1006

Re: Game crash, MP chatbox bug

Hi, thanks for submission, I managed to reproduce your bug.

I will let you know when it's fixed.

For the time being I guess it is best to avoid putting lines causing crash in the chatbox.

Cheers!

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