CTD after a few minutes

[Elma666]

so i send the files you Need i hope it helps,my english bad but it seems an Audio Problem. Some times i can Play one or to rounds and then ctd. the crashes anytime on other positions,last Crash i wont by a german artillery and then ctd. I hope you understand me my schhol english is very bad and Long ago.

[VPaulus]

I agree, it seems the issue is related with the audio.
Open the game main installation folder (Default: ...\Steam\steamapps\common\Commander The Great War): Locate and open the following subfolder:

\_CommonRedist\OpenAL\2.0.7.0

Inside that folder you should have a file named oalinst.exe. Please run it.
Run the game and check if the issue persists.

[Elma666]

I try it but it seems not better,start a new round and after turn 3 ctd. i only select a hex. any idea? and thank you for trying to help!!

[Elma666]

and another Crash.

[VPaulus]

Try the following:

Run msconfig, disable all background programs and then run the game.
If the issue is resolved, then you can re-enable each program until you find the interfering program.
You can see a tutorial of how to use msconfig below:

https://us.battle.net/support/en/articl ... plications

[Elma666]

so i do that,start new with all disabled but after one turn ctd:-( my last hope is that patch that will come soon i hope for 1.6

[VPaulus]

I'm sorry, but I don't think patch will fix this issue, is this is related with your system and not with the game itself.
Otherwise a lot of people would be experiencing this issue.
I will ask the developer to take a look on this thread maybe he can offer a suggestion.

[Elma666]

aahh,pls dont destroy my hope. I have 30-40 games on my machine and all run,only this makes my crazy and i love this strategic games,all other commander europe at war and and and runs good......cannot believe that my machine is the prob,you see dx diag thts high end... but thx for your trie to help!

[VPaulus]

Your crash seem to be different from what others have reported.
Let's see if the developer can help with any suggestion.

[Elma666]

Nothing new? The Problem is still going on......

[Elma666]

I try beta patch,but the Prob is still going on,every round ctd!!

[Elma666]

Nothing new? No ideas?

[operating]

Nothing new? No ideas?

It's wrong that Elma666 should wait so long for a game good money was paid for to use.

[VPaulus]

Nothing new? No ideas?

I'm sorry but unfortunately I have no ideas.

[VPaulus]

*Double Post

[operating]

Nothing new? No ideas?

Found this over at the Matrix CTGW forum (hope it helps):
http://www.matrixgames.com/forums/tm.asp?m=3212308

[zakblood]

hardware and driver problems are always the worse to fix tbh, as if you can't replicate them, it's even harder to fix, and with some, no matter what you do, software won't fix hardware, unless it's a new driver or update that can get round the problem that causing it, and as the game doesn't also supply drivers etc, not really something that can easily be fixed

How to get the ctgw.log file:

If you ever get an error or crash, please attach the ctgw.log file to your report, this will help us identify the problem. It's more useful if the error is during the AI turn, but it would be good for you guys to get used to uploading these logs. The logs are in your Documents, so the default is "My Documents\My Games\Commander The Great War"

Even if you're reporting a bad move by the AI, it would be helpful to see the log as this gives us a much clearer idea of what was going on when the issue occurred.

IMPORTANT: This log is overwritten every time you start the game. Please make a copy of the log after any crash/bug you want to report before reloading the game.



How to get the autosave file:

Autosaves can also be useful, especially if you can repeat the bug from the autosave. These are also in "My Documents\My Games\Commander The Great War\Save"

IMPORTANT: This save file is overwritten every time you press end turn. Please make a copy after any crash/bug you want to report before pressing end turn again.



NOTE: Please put your attachments in a .zip or .rar format, before you upload it here on the forum, if not, it will not upload at all.



If you follow these steps it will make it a lot easier for us finding the problem, fixing it and getting you up and running asap!

but above will help as the above member states, good luck

[Elma666]

Thx People for trying help,but nothing helps. 1.5.2 or 1.6.0 beta all the same Problems,after one or max two rounds game crashes and every turn i try not on the same direction it crashes. I give up! Spend my time in a game that works! Bye bye

P.S: thats the only game in last few years thats not running

[zakblood]

will look at your logs and files now

have you tired the disabling sound advice?

The file ctaud2k.sys is not digitally signed, while not an issue, a updated sound driver may help (Creative SB X-Fi) are slow with drivers as i took out my SB card as i'm on win 8.1

344.75 WHQL is the latest for your video card

do you use any virtual drivers like daemon tools etc? ultra ISO etc? as if you do try disabling them on startup and see if games works with out it

[VPaulus]

Like I have said, I suspect it's an audio issue.
Unfortunately, Sound Blaster drivers are prone to issues.