login not correct

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General Shapur
Sergeant First Class - Elite Panzer IIIL
Sergeant First Class - Elite Panzer IIIL
Posts: 403
Joined: Wed Jul 09, 2008 1:25 pm
Location: Perth, Australia

login not correct

Post by General Shapur »

Cant log into mutiplayer - getting incorrect log in message. However, i can log into the forums with the same password.

Any ideas what may have changed? or what to try.
Previously - Pete AU (SSG)
zakblood
Most Active User 2017
Most Active User 2017
Posts: 16851
Joined: Thu Jun 12, 2014 6:44 pm

Re: login not correct

Post by zakblood »

make sure its the same, without spaces or capitals which aren't there in the forum one, and also make sure you only have one account, or dupes may cause issues as per post

viewtopic.php?f=58&t=79395
General Shapur
Sergeant First Class - Elite Panzer IIIL
Sergeant First Class - Elite Panzer IIIL
Posts: 403
Joined: Wed Jul 09, 2008 1:25 pm
Location: Perth, Australia

Re: login not correct

Post by General Shapur »

zakblood wrote: Sat Jan 26, 2019 9:19 am make sure its the same, without spaces or capitals which aren't there in the forum one, and also make sure you only have one account, or dupes may cause issues as per post

viewtopic.php?f=58&t=79395
Thx. But for me this dosent seem to be the issue. I have only 1 account and have tried the password multiple times checking caps lock etc
Previously - Pete AU (SSG)
zakblood
Most Active User 2017
Most Active User 2017
Posts: 16851
Joined: Thu Jun 12, 2014 6:44 pm

Re: login not correct

Post by zakblood »

no reports as errors on the MP side atm, but will pass the message on to staff support and see if they can look into it asap, if no reply by Monday on here, pm and i'll chase it up, sorry about this
General Shapur
Sergeant First Class - Elite Panzer IIIL
Sergeant First Class - Elite Panzer IIIL
Posts: 403
Joined: Wed Jul 09, 2008 1:25 pm
Location: Perth, Australia

Re: login not correct

Post by General Shapur »

zakblood wrote: Sat Jan 26, 2019 9:50 am no reports as errors on the MP side atm, but will pass the message on to staff support and see if they can look into it asap, if no reply by Monday on here, pm and i'll chase it up, sorry about this
i have fixed it by going thru the merge process again - dont know what happened but it ok atm
Previously - Pete AU (SSG)
zakblood
Most Active User 2017
Most Active User 2017
Posts: 16851
Joined: Thu Jun 12, 2014 6:44 pm

Re: login not correct

Post by zakblood »

ok glad your sorted
mulcare
Private First Class - Opel Blitz
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Posts: 1
Joined: Tue Dec 25, 2018 7:00 pm

Re: login not correct

Post by mulcare »

I'm having this same problem. I'm trying to login to the multiplayer server for the first time and just get a 'login not correct' error immediately after submitting the credentials. On the unified account management page, I show my Slitherine account as merged (and I went ahead and tried to merge again per the posts above), but it's not working at all. I bought the game through Steam, and my Steam account is linked as well.
rbodleyscott
Field of Glory 2
Field of Glory 2
Posts: 28411
Joined: Sun Dec 04, 2005 6:25 pm

Re: login not correct

Post by rbodleyscott »

mulcare wrote: Sun Feb 17, 2019 8:13 pm I'm having this same problem. I'm trying to login to the multiplayer server for the first time and just get a 'login not correct' error immediately after submitting the credentials. On the unified account management page, I show my Slitherine account as merged (and I went ahead and tried to merge again per the posts above), but it's not working at all. I bought the game through Steam, and my Steam account is linked as well.
You need to email support@slitherine.co.uk, and they should be able to sort the issue out.
Richard Bodley Scott

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