Hello, this Utility is NOT installed. Only the last graphic card driver ist installed without any other Sapphire utility programs.VPaulus wrote:Do you have an utility named Sapphire Trixx installed?
If yes please uninstall it, reboot Windows and check if the issue persists.
Black screen when starting and ending the game
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Feldwebel01
- Lance Corporal - Panzer IA

- Posts: 14
- Joined: Tue Nov 15, 2016 7:13 pm
Re: Black screen when starting and ending the game
Re: Black screen when starting and ending the game
I believe Raptr is installed when installing Radeon drivers.
Do you have Raptr installed?
http://raptr.com/download
Do you have Raptr installed?
http://raptr.com/download
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Feldwebel01
- Lance Corporal - Panzer IA

- Posts: 14
- Joined: Tue Nov 15, 2016 7:13 pm
Re: Black screen when starting and ending the game
Yes, I have Raptr installed. Is there a problem with it?VPaulus wrote:I believe Raptr is installed when installing Radeon drivers.
Do you have Raptr installed?
http://raptr.com/download
Re: Black screen when starting and ending the game
Your issue is related with your graphic system
Raptr is know for some issues with some games, specially the PlaysTV module.
I'm not saying that your issue is caused by it, but it's a possibility.
You can uninstall, reboot Windows and run the game and check if it's cause by it.
You can download and install it again, anyway.
Raptr is know for some issues with some games, specially the PlaysTV module.
I'm not saying that your issue is caused by it, but it's a possibility.
You can uninstall, reboot Windows and run the game and check if it's cause by it.
You can download and install it again, anyway.
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Feldwebel01
- Lance Corporal - Panzer IA

- Posts: 14
- Joined: Tue Nov 15, 2016 7:13 pm
Re: Black screen when starting and ending the game
I have uninstalled this program. Unfortunately the problem could not be solved with it. Do you have another idea?VPaulus wrote:Your issue is related with your graphic system
Raptr is know for some issues with some games, specially the PlaysTV module.
I'm not saying that your issue is caused by it, but it's a possibility.
You can uninstall, reboot Windows and run the game and check if it's cause by it.
You can download and install it again, anyway.
Re: Black screen when starting and ending the game
To be clear, which problem is still present:
- Black screen when launching game
- Black screen when quitting game
- Or both?
If launching, then please upload another output_log.txt. If quitting, we've done a minor change to the code that closing the application in the upcoming patch so hopefully that'll make a difference. It's a wild guess though, cos I don't know what's going on here.
- Black screen when launching game
- Black screen when quitting game
- Or both?
If launching, then please upload another output_log.txt. If quitting, we've done a minor change to the code that closing the application in the upcoming patch so hopefully that'll make a difference. It's a wild guess though, cos I don't know what's going on here.


