No start screen after the introduction video

Commander - The Great War: Tech Support

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johnnybravo
Lordz Games Studio
Lordz Games Studio
Posts: 333
Joined: Wed Feb 23, 2011 5:12 pm

Re: No start screen after the introduction video

Post by johnnybravo »

Hey again, could I ask you for a test please: go to "Change configuration", pick "1600x900 32bpp" with [V] Fullsceen and hit Play. What is the effect?
johnnybravo
Lordz Games Studio
Lordz Games Studio
Posts: 333
Joined: Wed Feb 23, 2011 5:12 pm

Re: No start screen after the introduction video

Post by johnnybravo »

Hey, good news. There is a solution!

Window-stretching is caused by Windows 8 on "high DPI" devices. You should be experiencing blurry windows and text in other applications too.

To fix this:

1) right click on Steam icon
2) click on Compatibility tab
3) select "Disable display scaling on high DPI settings"
4) hit OK and restart Steam

In my case Steam was blurry before following the solution and it was sharp after. It also fixed Commander resolutions. Please let us know how it went.
stefsarf
Lance Corporal - SdKfz 222
Lance Corporal - SdKfz 222
Posts: 23
Joined: Tue Jul 29, 2014 5:37 pm

Re: No start screen after the introduction video

Post by stefsarf »

Hi
Problem here.. first I´m in french, when I right-click on steam icon I see a "solve compatibility problems" only (in french) and nothing like the option you describe. I happen to have an old version of Steam but I didn´t encounter any problem with any other game. Nevertheless I tried to move to the new version but I got a message "cannot write C:program files(86)/steam.. Here I am by now.
stefsarf
Lance Corporal - SdKfz 222
Lance Corporal - SdKfz 222
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Re: No start screen after the introduction video

Post by stefsarf »

I downloaled the new version of steam and the "big picture mode" is not blurry any more indeed but no change for Commander, I´m sorry. And frustrated..
johnnybravo
Lordz Games Studio
Lordz Games Studio
Posts: 333
Joined: Wed Feb 23, 2011 5:12 pm

Re: No start screen after the introduction video

Post by johnnybravo »

Ah, sorry 1st point should read:

1) right click on Steam icon, then select Properties (last on the list)


"tried to move to new version"? Don't know what you mean, but please do NOT move any files. Many of your applications are blurry actually, it is the issue with Windows 8. You will not notice it in Steam's Big Picture Mode because it uses big fonts (for big screen) but you see it in Steam normally. Please try the solution one more time. I reproduced your problem on a laptop with fresh Windows 8.1 and your exact graphics card. I really think it will help.
stefsarf
Lance Corporal - SdKfz 222
Lance Corporal - SdKfz 222
Posts: 23
Joined: Tue Jul 29, 2014 5:37 pm

Re: No start screen after the introduction video

Post by stefsarf »

I did it (in the compatibility tab) but no change for Commander, even though Steam is not blurry anymore in "big picture" mode (thanks).
stefsarf
Lance Corporal - SdKfz 222
Lance Corporal - SdKfz 222
Posts: 23
Joined: Tue Jul 29, 2014 5:37 pm

Re: No start screen after the introduction video

Post by stefsarf »

You´ve been looking for a solution to this bug in vain for 1 month by now, so what do you suggest finally?
johnnybravo
Lordz Games Studio
Lordz Games Studio
Posts: 333
Joined: Wed Feb 23, 2011 5:12 pm

Re: No start screen after the introduction video

Post by johnnybravo »

stefsarf wrote:You´ve been looking for a solution to this bug in vain for 1 month by now, so what do you suggest finally?
Hi, one more question as I am really out of ideas at this point: did you try 1600x900 resoluytion in fullscreen?
stefsarf
Lance Corporal - SdKfz 222
Lance Corporal - SdKfz 222
Posts: 23
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Re: No start screen after the introduction video

Post by stefsarf »

Come on, let´s stop now...
johnnybravo
Lordz Games Studio
Lordz Games Studio
Posts: 333
Joined: Wed Feb 23, 2011 5:12 pm

Re: No start screen after the introduction video

Post by johnnybravo »

Not forcing to anything of course but this was the first thing that worked for me on test machine that had the same issue.

Since selecting 1920x1080 makes things too big, selecting 1600x900 makes it look correct (at least on on the machine I was able to reproduce your problem).

Other than that I am afraid there is no solution at this point.
stefsarf
Lance Corporal - SdKfz 222
Lance Corporal - SdKfz 222
Posts: 23
Joined: Tue Jul 29, 2014 5:37 pm

Re: No start screen after the introduction video

Post by stefsarf »

:D Good work JohnnyBravo, it was it. I just checked the emails and I was almost told the solution the 30th of july, but asked to deselect full screen then. The controls were down, outside my screen. It was silly... Subject closed, thank you and good bye!
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