Hello, I upgraded the following games to phsyical copies about 9 days ago, and paid for it, but I have recieved no confirmation and have not received the items yet! Decisive Campaigns: Operation Barbarossa Flashpoint Campaigns: Southern Storm Gary Grigsby's War in the East 2 My account name on Slith...

I noticed you can upgrade your purchase to a physical copy, this is awesome! I also noticed there are different "variations" of upgrade; DX, CL, HB. But it seems that only some of the games have the option for hardback (HB) - why is that? How can I procure a hardback copy of the manual for...