Search found 13 matches

by Feldwebel01
Tue Nov 22, 2016 6:33 am
Forum: Order of Battle : World War II - Tech Support
Topic: Black screen when starting and ending the game
Replies: 25
Views: 5538

Re: Black screen when starting and ending the game

Your issue is related with your graphic system Raptr is know for some issues with some games, specially the PlaysTV module. I'm not saying that your issue is caused by it, but it's a possibility. You can uninstall, reboot Windows and run the game and check if it's cause by it. You can download and ...
by Feldwebel01
Mon Nov 21, 2016 6:36 pm
Forum: Order of Battle : World War II - Tech Support
Topic: Black screen when starting and ending the game
Replies: 25
Views: 5538

Re: Black screen when starting and ending the game

VPaulus wrote:I believe Raptr is installed when installing Radeon drivers.
Do you have Raptr installed?
http://raptr.com/download
Yes, I have Raptr installed. Is there a problem with it?
by Feldwebel01
Sun Nov 20, 2016 7:08 pm
Forum: Order of Battle : World War II - Tech Support
Topic: Black screen when starting and ending the game
Replies: 25
Views: 5538

Re: Black screen when starting and ending the game

VPaulus wrote:Do you have an utility named Sapphire Trixx installed?
If yes please uninstall it, reboot Windows and check if the issue persists.
Hello, this Utility is NOT installed. Only the last graphic card driver ist installed without any other Sapphire utility programs.
by Feldwebel01
Sat Nov 19, 2016 12:49 pm
Forum: Order of Battle : World War II - Tech Support
Topic: Black screen when starting and ending the game
Replies: 25
Views: 5538

Re: Black screen when starting and ending the game

VPaulus wrote:What's the brand of your graphic card?
Sapphire Nitro Radeon R9 380X (4 GB)
by Feldwebel01
Fri Nov 18, 2016 7:59 pm
Forum: Order of Battle : World War II - Tech Support
Topic: Black screen when starting and ending the game
Replies: 25
Views: 5538

Re: Black screen when starting and ending the game

VPaulus wrote:Check if Steam overlay is enable and disable it. Also disable the Video intro in the Options menu.
Both are disabled, but the error still occurs
by Feldwebel01
Fri Nov 18, 2016 5:03 pm
Forum: Order of Battle : World War II - Tech Support
Topic: Black screen when starting and ending the game
Replies: 25
Views: 5538

Re: Black screen when starting and ending the game

The hotkeys data file appears to be corrupted somehow. Go to <my documents>/My Games/Order of Battle - WW2/Settings and delete hotkeys.dat Unfortunately this did not work...I delete the "hotkey.dat". After that I could start the game again.I changed the desired settings in the Options men...
by Feldwebel01
Fri Nov 18, 2016 2:36 pm
Forum: Order of Battle : World War II - Tech Support
Topic: Black screen when starting and ending the game
Replies: 25
Views: 5538

Re: Black screen when starting and ending the game

The output_log from your first post is from when you exited the game (and presumably encountered a black screen then). Can you upload another log file from after you encounter a black screen when starting ? Hopefully that will give us a clue about what's going wrong. EDIT: Another idea, click the w...
by Feldwebel01
Fri Nov 18, 2016 6:06 am
Forum: Order of Battle : World War II - Tech Support
Topic: Black screen when starting and ending the game
Replies: 25
Views: 5538

Re: Black screen when starting and ending the game

To clarify you can only start the game when you hold down the CTRL key and start the game in windowed mode? I can not start the game either in windowed mode or regular, the error occurs permanently. But you've said: I've tried this...The game can be started without a black screen. When leaving, how...
by Feldwebel01
Thu Nov 17, 2016 5:07 pm
Forum: Order of Battle : World War II - Tech Support
Topic: Black screen when starting and ending the game
Replies: 25
Views: 5538

Re: Black screen when starting and ending the game

VPaulus wrote:To clarify you can only start the game when you hold down the CTRL key and start the game in windowed mode?
I can not start the game either in windowed mode or regular, the error occurs permanently.
by Feldwebel01
Thu Nov 17, 2016 6:13 am
Forum: Order of Battle : World War II - Tech Support
Topic: Black screen when starting and ending the game
Replies: 25
Views: 5538

Re: Black screen when starting and ending the game

Try to disable all background programs in case these are interfering with the normal running of the game. You can do this by running msconfig and disabling all non-windows start-up programs and services (except those related with Steam). Then once you have disabled all non-Microsoft services (excep...
by Feldwebel01
Wed Nov 16, 2016 2:00 pm
Forum: Order of Battle : World War II - Tech Support
Topic: Black screen when starting and ending the game
Replies: 25
Views: 5538

Re: Black screen when starting and ending the game

If you hold down CTRL when clicking "play the game" in the launcher it should open a popup allowing you to start the game in 1024x768 windowed mode. Does that allow you to get past the black screen? I've tried this...The game can be started without a black screen. When leaving, however, I...
by Feldwebel01
Wed Nov 16, 2016 5:57 am
Forum: Order of Battle : World War II - Tech Support
Topic: Black screen when starting and ending the game
Replies: 25
Views: 5538

Re: Black screen when starting and ending the game

Does ALT+F4 or CTRL+ALT+DEL do anything during such a black screen? Is your anti-virus software set to allow the game to access the internet? Hello, pressing the buttons has no effect. Sometimes work the "windows button", and I can close the game from the task list. My anti-virus-software...
by Feldwebel01
Tue Nov 15, 2016 8:24 pm
Forum: Order of Battle : World War II - Tech Support
Topic: Black screen when starting and ending the game
Replies: 25
Views: 5538

Black screen when starting and ending the game

The frequently problem with the black screen after the start of the program occurred for the first time after the installation of the new DLC "Blitzkrieg". When I finish the game I get as well a black screen. Windows can then no longer be used and freeze, so I must have to perform a hardwa...

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