Bought MHCEAW Gold as a download - Can't download.

julyderek · Post by **julyderek** » Thu Apr 02, 2009 7:39 am

Hi,

I just bought MHCEAW Gold Edition from your online store today and the download was interrupted a couple of times and I had to resume it.

Now when I try to download it I get the message "Sorry, Too many download attempts: 10. You were allowed to download only 5 times. If you have any questions, please contact Digital River Customer Service at CustomerServices@digitalriver.com."

Please help !

Regards,
Derek

Post by **IainMcNeil** » Thu Apr 02, 2009 8:37 am

Sorry you are having problems. Normally thats is more than enough attempts and it is designed to stop unfair use, but in your case it has obviously stopped you too soon. Can you mail your order details to info@slitherine.co.uk and we'll sort you out.

julyderek · Post by **julyderek** » Thu Apr 02, 2009 10:06 am

iainmcneil wrote:Sorry you are having problems. Normally thats is more than enough attempts and it is designed to stop unfair use, but in your case it has obviously stopped you too soon. Can you mail your order details to info@slitherine.co.uk and we'll sort you out.

Thanks. I have just done it. Hope you can get it sorted out quick cause I am quite eager to play this game.

Post by **IainMcNeil** » Thu Apr 02, 2009 10:26 am

Done - check your mail

julyderek · Post by **julyderek** » Thu Apr 02, 2009 1:31 pm

Thanks Iain, you were really quick !

I downloaded it and playing it right now.

Thanks again for your help and a great game.

Regards,
Derek