Uploading Game Data does not work

Tech support for Panzer Corps

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KillKenny
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 5
Joined: Fri May 01, 2020 5:01 pm

Uploading Game Data does not work

Post by KillKenny »

Hi,
most of the time (but not everytime) when uploading game data, nothing happens. I finish my turn, it says uploading game data for about 30 seconds and then it says getting games and I'm back where I started. I have tried turning of the firewall (standard windows 10 firewall), adding the game to the firewall exceptions, turning off the virus scanner (standard windows 10), moving from WifI to cable etc. Nothing helps. No matter the configuration, sometimes I can submit a turn, most of the time I cannot.That aside I have no issues with any other game or software whatsoever. Any ideas? Thanks!
PeteMitchell
Major-General - Tiger I
Major-General - Tiger I
Posts: 2458
Joined: Tue Jul 10, 2018 1:18 pm

Re: Uploading Game Data does not work

Post by PeteMitchell »

What does the log file say?

C:\Users\...\Documents\My Games\Panzer Corps\Log
Comprehensive Battlefield Europe AAR:
http://www.slitherine.com/forum/viewtopic.php?f=145&t=86481
KillKenny
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 5
Joined: Fri May 01, 2020 5:01 pm

Re: Uploading Game Data does not work

Post by KillKenny »

Version 1.30 Steam (Sep 27 2016)
WINDOWS VERSION: 6.2.9200. Platform ID: 2. CSDVersion:
IR_ReadData(URL='http://www.slitherine.com/PBEM/panzer_c ... ersion.php')
Server response:
0

21
IR_ReadData(URL='http://www.slitherine.com/PBEM/panzer_c ... &password=**********')
Server response:
0 IPAD-9406-2782-4664
IR_ReadData(URL='http://www.slitherine.com/PBEM/panzer_c ... s_list.php')
Server response:
0

456896,-1,"KillKenny","rt141rt","KillKenny",6,"IDS_SCEN_STEAMROLLER_AGAINST_STEAL",2020-04-24 14:15:53,2020-05-01 02:50:59,0,0.00000000,0.00000000,0,,,"311110 GERMANY SOVIETS ",2020-04-30 15:27:43,0,0,0,0,0

456341,-1,"rt141rt","rt141rt","KillKenny",3,"IDS_SCEN_STEAMROLLER_AGAINST_STEAL",2020-04-19 02:45:48,2020-04-24 14:21:48,1,0.00000000,0.00000000,0,,,"311110 GERMANY SOVIETS ironfart",2020-04-24 14:21:48,0,0,0,0,0


IR_ReadData(URL='http://www.slitherine.com/PBEM/panzer_c ... eID=456896')
Server response:

IR_WriteData(Server='www.slitherine.com' URL='/PBEM/panzer_corps_pc/upload_instance.php?GameInstanceID=456896&PlayerToUserName=rt141rt&TurnNo=6&GameOver=0&FileSize=534144&Crc32=93260280')
Failed to write data:
www.slitherine.com//PBEM/panzer_corps_p ... 2=93260280
Failed to write data:
www.slitherine.com//PBEM/panzer_corps_p ... 2=93260280
The following was returned by the server:

Server response:

IR_ReadData(URL='http://www.slitherine.com/PBEM/panzer_c ... s_list.php')
Server response:
0

456896,-1,"KillKenny","rt141rt","KillKenny",6,"IDS_SCEN_STEAMROLLER_AGAINST_STEAL",2020-04-24 14:15:53,2020-05-01 02:50:59,0,0.00000000,0.00000000,0,,,"311110 GERMANY SOVIETS ",2020-04-30 15:27:43,0,0,0,0,0

456341,-1,"rt141rt","rt141rt","KillKenny",3,"IDS_SCEN_STEAMROLLER_AGAINST_STEAL",2020-04-19 02:45:48,2020-04-24 14:21:48,1,0.00000000,0.00000000,0,,,"311110 GERMANY SOVIETS ironfart",2020-04-24 14:21:48,0,0,0,0,0


IR_ReadData(URL='http://www.slitherine.com/PBEM/panzer_c ... s_list.php')
Server response:
0

456896,-1,"KillKenny","rt141rt","KillKenny",6,"IDS_SCEN_STEAMROLLER_AGAINST_STEAL",2020-04-24 14:15:53,2020-05-01 02:50:59,0,0.00000000,0.00000000,0,,,"311110 GERMANY SOVIETS ",2020-04-30 15:27:43,0,0,0,0,0

456341,-1,"rt141rt","rt141rt","KillKenny",3,"IDS_SCEN_STEAMROLLER_AGAINST_STEAL",2020-04-19 02:45:48,2020-04-24 14:21:48,1,0.00000000,0.00000000,0,,,"311110 GERMANY SOVIETS ironfart",2020-04-24 14:21:48,0,0,0,0,0


IR_ReadData(URL='http://www.slitherine.com/PBEM/panzer_c ... h_exchange')
Server response:
0
PeteMitchell
Major-General - Tiger I
Major-General - Tiger I
Posts: 2458
Joined: Tue Jul 10, 2018 1:18 pm

Re: Uploading Game Data does not work

Post by PeteMitchell »

KillKenny wrote: Sat May 02, 2020 2:08 pm IR_WriteData(Server='www.slitherine.com' URL='/PBEM/panzer_corps_pc/upload_instance.php?GameInstanceID=456896&PlayerToUserName=rt141rt&TurnNo=6&GameOver=0&FileSize=534144&Crc32=93260280')
Failed to write data:
www.slitherine.com//PBEM/panzer_corps_p ... 2=93260280
Failed to write data:
www.slitherine.com//PBEM/panzer_corps_p ... 2=93260280
As you probably already know, the problem is shown here. However, I don't know/understand why it happens. Sorry.

In case nobody else knows (here on the forum), maybe worth contacting Slitherine Support directly: support@slitherine.co.uk

Kind of interesting that it does not happen all the time though.
Comprehensive Battlefield Europe AAR:
http://www.slitherine.com/forum/viewtopic.php?f=145&t=86481
zakblood
Most Active User 2017
Most Active User 2017
Posts: 16661
Joined: Thu Jun 12, 2014 6:44 pm

Re: Uploading Game Data does not work

Post by zakblood »

if you have installed the game as admin, onto a fully admin enabled pc, not a client or plain user, installing and running as admin on windows 10 sets up the correct file permissions to run and write to the game folder, the temp folder and upwards to the server, without this, it's a permissions error.

if your on a work pc and not the admin, it doesn't work
if your on a home pc, but not the admin, it doesn't work
if you don't right click and install and run as admin, on some pc's it doesn't work.

so if you have installed as default, eg not changed the default installation, and not tried to run it off a external drive and ran and installed as admin, there should be no issues with the game with no 3rd party apps and programs running
KillKenny
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 5
Joined: Fri May 01, 2020 5:01 pm

Re: Uploading Game Data does not work

Post by KillKenny »

PeteMitchell wrote: Fri May 01, 2020 5:41 pm What does the log file say?

C:\Users\...\Documents\My Games\Panzer Corps\Log
Any thoughts?
KillKenny
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 5
Joined: Fri May 01, 2020 5:01 pm

Re: Uploading Game Data does not work

Post by KillKenny »

zakblood wrote: Sat May 02, 2020 4:05 pm if you have installed the game as admin, onto a fully admin enabled pc, not a client or plain user, installing and running as admin on windows 10 sets up the correct file permissions to run and write to the game folder, the temp folder and upwards to the server, without this, it's a permissions error.

if your on a work pc and not the admin, it doesn't work
if your on a home pc, but not the admin, it doesn't work
if you don't right click and install and run as admin, on some pc's it doesn't work.

so if you have installed as default, eg not changed the default installation, and not tried to run it off a external drive and ran and installed as admin, there should be no issues with the game with no 3rd party apps and programs running
I've got an admin account so that cannot be the issue. I've installed the game through steam (C:\Program Files (x86)\Steam\steamapps\common\Panzer Corps) so I don't know what happens in that case. I would have assumed that that is an "admin" install?
zakblood
Most Active User 2017
Most Active User 2017
Posts: 16661
Joined: Thu Jun 12, 2014 6:44 pm

Re: Uploading Game Data does not work

Post by zakblood »

no, you have to manually run steam and then the game as admin

Code: Select all

https://appuals.com/run-steam-administrator/
you only have to do it once, then it will run and work every time the same
KillKenny
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 5
Joined: Fri May 01, 2020 5:01 pm

Re: Uploading Game Data does not work

Post by KillKenny »

zakblood wrote: Sun May 03, 2020 5:36 am no, you have to manually run steam and then the game as admin

Code: Select all

https://appuals.com/run-steam-administrator/
you only have to do it once, then it will run and work every time the same
I've setup steam as required. Have deleted Panzer Corps and all its folders, have reinstalled it with the admin rights etc. to no avail. Is it somehow possible that changing my password has created the issue?
PeteMitchell
Major-General - Tiger I
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Posts: 2458
Joined: Tue Jul 10, 2018 1:18 pm

Re: Uploading Game Data does not work

Post by PeteMitchell »

KillKenny wrote: Sun May 03, 2020 9:13 pm
zakblood wrote: Sun May 03, 2020 5:36 am no, you have to manually run steam and then the game as admin

Code: Select all

https://appuals.com/run-steam-administrator/
you only have to do it once, then it will run and work every time the same
I've setup steam as required. Have deleted Panzer Corps and all its folders, have reinstalled it with the admin rights etc. to no avail. Is it somehow possible that changing my password has created the issue?
Password can trigger issues but then usually always/at every login and you won't be able to login or don't see any challenges (from my experience) and you may even get an error code back...
Comprehensive Battlefield Europe AAR:
http://www.slitherine.com/forum/viewtopic.php?f=145&t=86481
Akkula
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Re: Uploading Game Data does not work

Post by Akkula »

I have exactly the same problem and I didn't change the password. I also have admin permissions.
Most of the time when I click the play button I got the downloading message forever.
Any thoughts?
Eastern Front: Soviet Storm (v1.96): http://www.slitherine.com/forum/viewtopic.php?f=147&t=50342
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