Game wont play (Steam)

[ptje63]

Getting error: "DX11 feature level 10.0 is required". Am running on Win7 with DX11 installed. Find same error on Steam website, but not solution for me.

[ptje63]

Have found the "how to report..." topic and sent an email to Tech Support with all needed info, but perhaps some of you may have a suggestion...

[eddieballgame]

I had an issue on my 'win 7' laptop with a '.dll' file missing, even though it was on my pc.
I ran the 'VC_redist.x64' installer found in the 'main dir/redist' folder & all is fine now.

[Retributarr]

When I downloaded PzrC2, I just managed to barely notice that an 'Update' for the download was required!. I just about didn't notice that after the initial download was completed. Anyway... I did download the 'Update'... and since have had mostly a trouble free experience... other than some lesser festering issues with the Game.

[ptje63]

I had an issue on my 'win 7' laptop with a '.dll' file missing, even though it was on my pc.
I ran the 'VC_redist.x64' installer found in the 'main dir/redist' folder & all is fine now.

Yes I tried that, but the error remains...

[ptje63]

When I downloaded PzrC2, I just managed to barely notice that an 'Update' for the download was required!. I just about didn't notice that after the initial download was completed. Anyway... I did download the 'Update'... and since have had mostly a trouble free experience... other than some lesser festering issues with the Game.

When installing from Slitherine, indeed an update appears to be listed, but it is version v01.00.04, which is the exact version I have installed from Steam...

[ptje63]

Alas - there goes my long anticipated saturday-pc2-evening

[pipfromslitherine]

Getting error: "DX11 feature level 10.0 is required". Am running on Win7 with DX11 installed. Find same error on Steam website, but not solution for me.

What video card does your system have?

Cheers

Pip

[ptje63]

Part of DXdiag - I assume it will be outdated.

Time of this report: 3/21/2020, 15:38:30
Machine name: PETER-PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.200102-1707)
Language: Dutch (Regional Setting: Dutch)
System Manufacturer: ASUS
System Model: All Series
BIOS: BIOS Date: 12/02/13 11:20:21 Ver: 07.04
Processor: Intel(R) Core(TM) i3-4330 CPU @ 3.50GHz (4 CPUs), ~3.5GHz
Memory: 8192MB RAM
Available OS Memory: 8130MB RAM
Page File: 4485MB used, 11773MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

Card name: Radeon X1950 Series (Microsoft Corporation - WDDM)
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x7280)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_7280&SUBSYS_E190174B&REV_9A
Display Memory: 3320 MB
Dedicated Memory: 509 MB
Shared Memory: 2811 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Algemeen PnP-beeldscherm
Monitor Model: Viseo243D
Monitor Id: PKB0386
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: atiumdag,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0010.0630 (English)
Driver Version: 8.56.1.16
DDI Version: 9Ex
Driver Model: WDDM 1.0
Driver Attributes: Final Retail
Driver Date/Size: 7/14/2009 02:40:03, 4030976 bytes

[Rudankort]

I've googled it, and it looks like this video card only supported DirectX 9, while Unreal Engine 4 requires DirectX 11. So, it does look like this card cannot run the game. I'm really sorry.

[ptje63]

I've googled it, and it looks like this video card only supported DirectX 9, while Unreal Engine 4 requires DirectX 11. So, it does look like this card cannot run the game. I'm really sorry.

I kind of expected that.... Can you please tell me where you found that information? It appears DX11 is installed, but I see no error in the setup.

[George_Parr]

I've googled it, and it looks like this video card only supported DirectX 9, while Unreal Engine 4 requires DirectX 11. So, it does look like this card cannot run the game. I'm really sorry.

I kind of expected that.... Can you please tell me where you found that information? It appears DX11 is installed, but I see no error in the setup.

You can have a newer version installed without your video card being able to handle it. If you are running Windows 10, it automatically tries to keep your directX version up to date, regardless of whether you can actually take advantage of it.

My current (and by now rather old system) has directX 12 installed, but my card only can use up to directX 10, so I have the same issue as you. I've been planning to buy a new PC soon anyway, and I knew I very likely couldn't play the game before I did, so it isn't much of an issue for me. Now I only have to find a proper PC to buy that doesn't have one obvious weak spot. And I'm generall too lazy to build one all by myself

[ptje63]

I've googled it, and it looks like this video card only supported DirectX 9, while Unreal Engine 4 requires DirectX 11. So, it does look like this card cannot run the game. I'm really sorry.

I kind of expected that.... Can you please tell me where you found that information? It appears DX11 is installed, but I see no error in the setup.

You can have a newer version installed without your video card being able to handle it. If you are running Windows 10, it automatically tries to keep your directX version up to date, regardless of whether you can actually take advantage of it.

My current (and by now rather old system) has directX 12 installed, but my card only can use up to directX 10, so I have the same issue as you. I've been planning to buy a new PC soon anyway, and I knew I very likely couldn't play the game before I did, so it isn't much of an issue for me. Now I only have to find a proper PC to buy that doesn't have one obvious weak spot. And I'm generall too lazy to build one all by myself

Well... out of work due to corona for the timebeing, so plenty of time to figure out what to do next with a new pc...