Duplicate Product Code

Fantasy General II - Invasion is the reimagination of the strategy game classic from the 90s!

Armies once again draw battle-lines on the war-torn land of Keldonia, and a new generation of commanders will test their bravery and tactics against each other. Fantasy wargaming is back!
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grimjackmv
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 6
Joined: Thu Jun 27, 2019 1:48 pm

Duplicate Product Code

Post by grimjackmv »

Hi Team Fantasy General!

I got my beta invite July 13th however when I tried to activate my personal Steam Key I am getting a message saying that this is a Duplicate Product Code and that this Steam Key has been activated by a different account. I have no idea what is going on here. How can I get some assistance? I am happy to forward my beta invite via E-Mail if you need further confirmation. Hope to hear back from you. Thank you!
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zakblood
Most Active User 2017
Most Active User 2017
Posts: 16661
Joined: Thu Jun 12, 2014 6:44 pm

Re: Duplicate Product Code

Post by zakblood »

there should be a contact person on the email, then email /pm them, and they will sort it for you
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grimjackmv
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 6
Joined: Thu Jun 27, 2019 1:48 pm

Re: Duplicate Product Code

Post by grimjackmv »

Thanks zakblood! Adam from Slitherine is in-touch with me and try to assist.

Amazing customer service!
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