Can't install Panzerkrieg

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Spechtmeise
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Can't install Panzerkrieg

Post by Spechtmeise »

When trying to install Panzerkrieg I get the message that it requires 5.1.6. I updated the game to 5.2 however, so ist there something I am not getting?
Spechtmeise
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Joined: Wed Oct 17, 2007 12:48 pm
Location: Germany

Re: Can't install Panzerkrieg

Post by Spechtmeise »

I just noticed that, although I went through the update process, when I repeat that I still get the message that a newer version is available. Something broken with the 5.2 update?
Andy2012
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Re: Can't install Panzerkrieg

Post by Andy2012 »

This should be fixed over the day, registry issue. See the tech support forums.
Because this went live late yesterday, they couldnt fix it during the night.
Spechtmeise
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Re: Can't install Panzerkrieg

Post by Spechtmeise »

OK thanks
Andy2012
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Re: Can't install Panzerkrieg

Post by Andy2012 »

Apparently, if you hit the "check for updates" button, it updates to a new version and that fixes things. See tech support thread here http://www.slitherine.com/forum/viewtop ... 72&t=80795
WarHomer
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Re: Can't install Panzerkrieg

Post by WarHomer »

Still doesn´t work. Lets me install, but Panzerkrieg is greyed out, as if I haven´t bought it.
zakblood
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Re: Can't install Panzerkrieg

Post by zakblood »

sorry for the delay the issue is being investigated now for a solution for all versions
Gunja
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Re: Can't install Panzerkrieg

Post by Gunja »

I have the same problem as WarHomer but the campaign is not marked as purchased. This should be solved by now, shouldnˇt it?
bru888
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Re: Can't install Panzerkrieg

Post by bru888 »

Heh, it looks strange when a forum moderator needs to ask (or maybe not, since we are just citizens of the community like the rest of us) but I have 5.20 installed, there is no auto-update as I thought I saw mentioned someplace, the link to the 5.2.1 hotfix patch is down, and Panzerkrieg remains in limbo for me:
Capture311.jpg
Capture311.jpg (126.07 KiB) Viewed 3031 times
Are there prospects for Panzerkrieg playtime this weekend? I hope so. :wink:
- Bru
bru888
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Re: Can't install Panzerkrieg

Post by bru888 »

By the way, it seems 5.20 will not allow ANY campaign to be installed. :x
Capture312.jpg
Capture312.jpg (145.65 KiB) Viewed 3028 times
- Bru
VPaulus
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Re: Can't install Panzerkrieg

Post by VPaulus »

We are still looking this. Unfortunately, this is being harder to fix than we have anticipated in this morning.

If you really want to play this weekend I suggest you to uninstall the 64bit version of the game and install the 32bit in case you have uninstalled it.

You can download the 32 bit version from the link below:
http://ftp.us.matrixgames.com/pub/Order ... e-v248.zip

Then update to 5.2.0. You can download the update from the member's area. (*)

Please note that this issue is only happening with the 64 bit version of the stand alone game. The Steam version is working correctly.

We apologize for all the inconvenience.


(*)You can download games and updates from the Member's Area provided they are registered to the account. Please see the forum post below which explains how to do this:
http://www.matrixgames.com/forums/tm.asp?m=4290024
bru888
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Re: Can't install Panzerkrieg

Post by bru888 »

- Bru
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