Panzer Corp does Not load

Tech support for Panzer Corps

Moderators: Slitherine Core, Panzer Corps Moderators, Panzer Corps Design

Post Reply
Ericthethundergod
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Thu Mar 17, 2016 11:13 pm

Panzer Corp does Not load

Post by Ericthethundergod »

HI when ever I try to launch panzer corp
I get as far as the menu screen, which ask me to select my screen resolution after which the game dies .no error's .
I am running the current version available from steam with the allied and Russian dlc installed .
Attached is the diag.log report from my computer
Attachments
DxDiag.zip
(16.11 KiB) Downloaded 92 times
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Panzer Corp does Not load

Post by VPaulus »

Open the game installation folder an find a file named PanzerCorps.exe.
Please run it. Do you receive any error message?
Ericthethundergod
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Thu Mar 17, 2016 11:13 pm

Re: Panzer Corp does Not load

Post by Ericthethundergod »

I did try to run panzercoprs.exe and no error message
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Panzer Corp does Not load

Post by VPaulus »

Verify the integrity of your game cache:

https://support.steampowered.com/kb_art ... -QEUH-3335
Ericthethundergod
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Thu Mar 17, 2016 11:13 pm

Re: Panzer Corp does Not load

Post by Ericthethundergod »

I did
the first time the system found 400 + corrupted files
the second time all files passed verification
the game still wont launch. :(
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Panzer Corp does Not load

Post by VPaulus »

Check if any of your Internet security programs (like anti-virus) isn't interfering.
Ericthethundergod
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Thu Mar 17, 2016 11:13 pm

Re: Panzer Corp does Not load

Post by Ericthethundergod »

I did
I have windows defender and spyhunter4 installed on my system and panzer corp is on the run list of both programs .
I turned both programs off for this test and still the program will not launch.
Ericthethundergod
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Thu Mar 17, 2016 11:13 pm

Re: Panzer Corp does Not load

Post by Ericthethundergod »

one other thing of note . when I try to run the panzer corp update v121 the update does not detect panzer corp installed on my system?

Does the following make sense ?
Windows Error Reporting:
+++ WER0 +++:
Fault bucket 116146710945, type 5
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: PanzerCorps.exe
P2: 0.0.0.0
P3: 56fd0083
P4: PanzerCorps.exe
P5: 0.0.0.0
P6: 56fd0083
P7: 000bf170
P8: c0000417
P9: 00000000
P10:
+++ WER1 +++:
Fault bucket , type 0
Event Name: PCA2
Response: Not available
Cab Id: 0
Problem signature:
P1: PanzerCorps.exe
P2: 0.0.0.0
P3: PanzerCorps.exe
P4: unknown
P5: unknown
P6: 100
P7: 0
P8:
P9:
P10:
+++ WER2 +++:
Fault bucket 116146710945, type 5
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: PanzerCorps.exe
P2: 0.0.0.0
P3: 56fd0083
P4: PanzerCorps.exe
P5: 0.0.0.0
P6: 56fd0083
P7: 000bf170
P8: c0000417
P9: 00000000
P10:
+++ WER3 +++:
Fault bucket 116146710945, type 5
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: PanzerCorps.exe
P2: 0.0.0.0
P3: 56fd0083
P4: PanzerCorps.exe
P5: 0.0.0.0
P6: 56fd0083
P7: 000bf170
P8: c0000417
P9: 00000000
P10:
+++ WER4 +++:
Fault bucket 116146710945, type 5
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: PanzerCorps.EXE
P2: 0.0.0.0
P3: 56fd0083
P4: PanzerCorps.EXE
P5: 0.0.0.0
P6: 56fd0083
P7: 000bf170
P8: c0000417
P9: 00000000
P10:
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Panzer Corp does Not load

Post by VPaulus »

Ericthethundergod wrote:one other thing of note . when I try to run the panzer corp update v121 the update does not detect panzer corp installed on my system?
The updates for the Steam version can only be downloaded by Steam, and by default they will download and installed automatically.
Please do not try to install updates for the non-Steam version of the game.

Open the game installation folder and rename the folder "expansion" as "_expansion".
Run the game.
Ericthethundergod
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Thu Mar 17, 2016 11:13 pm

Re: Panzer Corp does Not load

Post by Ericthethundergod »

ok done ,, I renamed the folder called Expansion to _Expansion .
game still wont launch.
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Panzer Corp does Not load

Post by VPaulus »

Uninstall the game.
Create a new Windows account with administrator privileges.
Sign out from your Windows account.
Login in the new Windows account.
Install the game.
Ericthethundergod
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Thu Mar 17, 2016 11:13 pm

Re: Panzer Corp does Not load

Post by Ericthethundergod »

Done
I removed the game using the steam option to remove local content.
created a local windows account with admin privileges
signed out of my old account and logged into my new local account
downloaded the game from steam pressed play and :( same thing the game does not get past the screen resolution option before the game dies.
this Game did work for me until recently.
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Panzer Corp does Not load

Post by VPaulus »

I can offer one more suggestion:
Disable all background programs in case these are interfering with the normal running of the game.
You can do this by running msconfig and disabling all non-windows start-up programs and services.
Then once you have disabled all non-Microsoft services, please run the game and see if the issue persists.
If it does not, please then reopen msconfig and reenable those services, one by one, until you find the program causing the problem.
A tutorial on how to do this can be found below:
https://us.battle.net/support/en/articl ... plications
Ericthethundergod
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Thu Mar 17, 2016 11:13 pm

Re: Panzer Corp does Not load

Post by Ericthethundergod »

the game seems to get lost when it attempts to load the startup page.
do you have a tool available to completely remove the footprint of panzer corp so I can do a clean reinstall?
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Panzer Corp does Not load

Post by VPaulus »

Do you have a 64bit windows version or a 32bit?
Post Reply

Return to “Panzer Corps : Tech Support”