Matrix login not working

Having problems with the download service? Need help ordering from the Slitherine shop? Tell us your problems and we'll do what we can to help!

Moderator: Slitherine Core

Post Reply
deeter
Brigadier-General - 15 cm Nblwf 41
Brigadier-General - 15 cm Nblwf 41
Posts: 1987
Joined: Sat Sep 06, 2008 8:52 pm

Matrix login not working

Post by deeter »

I can log in here just fine, but not at the Matrix site. Support gave me a new password that did not work either. I need that because I can't update a beta I am testing nor post a problem I'm having with a game I just downloaded. Support stopped responding to me. Any help out there?

Deeter
zakblood
Most Active User 2017
Most Active User 2017
Posts: 16851
Joined: Thu Jun 12, 2014 6:44 pm

Re: Matrix login not working

Post by zakblood »

ftp site works and beta version is 100% working and tested, just downloaded it again my self, try a different browser, i used Chrome but also tried Edge in windows 10, both work with user name and password given, good luck
VPaulus
Slitherine
Slitherine
Posts: 8326
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Matrix login not working

Post by VPaulus »

Have you open a Matrix tech support ticket or a Slitherine ticket?
If your account at Matrix is registred under an old email you won't receive our return messages.
If that's the case please contact us at support[at]slitherine.co.uk.
Post Reply

Return to “Online Ordering & Support”