Matrix & Slitherine Rewards

[awaba]

Am I the only one getting flooded with spam purporting to be from this site? Careful everyone, someone's targeting users.

[zakblood]

depends, what did the email say? copy and paste it here if you like?

[pipfromslitherine]

You can generally inspect any links in an email to ensure it is going to one of our official sites. If you have concerns then please email support@slitherine.co.uk with the email attached and they will check it out. Note that we do sometimes send out emails to players, but they are generally few and far between to avoid irritation

Cheers

Pip

[zakblood]

here's mine,

Collect Your Reward!


Dear #####, did you know you’ve been with us for 0 Year/s!
We’d like to say thanks for your support and offer you a special reward.
Click THIS LINK to collect your reward coupon.

Thanks from the Slitherine & Matrix Games Teams

but it didn't look right as first it said 0 years, when i joined in 12 Jun 2014 here and 10/4/2012 at Matrix, so dated wrong, and didn't look right to me so deleted it

email was dated 7 Nov and was sent from

Code: Select all

rewards@matrixgames.com

as link was looking for site login in the title, i thought right or wrongly password stealer so just deleted it, but copy saved on my email server anyway, which is where i found this info to post now...

[pipfromslitherine]

It's a new system so probably just a glitch. I will pass it on to the appropriate people.

Cheers

Pip

[awaba]

I received the same email today - just the once this time, not 4 times as with the previous - AND this time it had my details. Not the Dear #####
Looks like the bug in the mailing system is fixed.

[zakblood]

the Dear ##### part was me blocking out my name tbh, but yes also had a pm saying it's sorted, so glad to hear

[Mush]

Is this legit?

I opened the link, and got a code.

I went to use the code, and the link now states "the token provided is no longer valid for this user.

I suspect I should quickly change my password

[BiteNibbleChomp]

I suspect I should quickly change my password

Always better safe than sorry.

- BNC

[zakblood]

no it seems it is a real rewards post as well i've been told, i'm just over cautious it seems

[VPaulus]

Is this legit?

I opened the link, and got a code.

I went to use the code, and the link now states "the token provided is no longer valid for this user.

I suspect I should quickly change my password

No worries. Just contact us at support[at]slitherine.co.uk

[loki1944]

Am I the only one getting flooded with spam purporting to be from this site? Careful everyone, someone's targeting users.

Same crap here in 2025: "The token provided is no longer valid for this user
If you are having problems trying to get your coupon"; this is a great way to make me an ex-customer.

[zakblood]

this is a post and now a reply from something that has worked well for years, the last error post was 2015, so a reply is incorrect, a new error or just spam, either way same advice as always, forward the email to support who can and will be happy to deal with anything site wise