Freeze/Crash when playing any mode

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MarshalSejanus
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Mon Nov 09, 2015 2:27 am

Freeze/Crash when playing any mode

Post by MarshalSejanus »

The issue is that the game freezes/crashes roughly 1-8 moves into any game even during the enemies turn. First the damage numbers and Casualties stick on the screen then the units stop moving all together. If I save and then load after it happens everything is where it should be but this is pretty drastic and mentally fustrating when trying to play a whole mission or campaign. especially since it only takes another 1-8 moves to mess up again.

To fix this I've attempted to delete all save files, as well as uninstall and reinstall the game twice now. began to have this issue before the new DLC, and it hasnt gotten any better.

this is going to seem dumb but how do you want me to send the saved game data?
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Freeze/Crash when playing any mode

Post by VPaulus »

Are youe xperiecing these issues since you start to play the game or was it only after installing a specific update?
MarshalSejanus
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Mon Nov 09, 2015 2:27 am

Re: Freeze/Crash when playing any mode

Post by MarshalSejanus »

I don't recall it being after an update, it started happening roughly seventeen days ago. I've been playing the game since release.
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Freeze/Crash when playing any mode

Post by VPaulus »

Can you post your system's DxDiag report file?
MarshalSejanus
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Mon Nov 09, 2015 2:27 am

Re: Freeze/Crash when playing any mode

Post by MarshalSejanus »

I'm being told that your forum doesn't support txt, and docx documents what format should I post it as?
pipfromslitherine
Site Admin
Site Admin
Posts: 9863
Joined: Wed Mar 23, 2005 10:35 pm

Re: Freeze/Crash when playing any mode

Post by pipfromslitherine »

Copy the text from the DXDiag file, and paste it into a reply on the forums.

Cheers

Pip
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MarshalSejanus
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Mon Nov 09, 2015 2:27 am

Re: Freeze/Crash when playing any mode

Post by MarshalSejanus »

LOL I feel stupid here it is.


------------------
System Information
------------------
Time of this report: 11/9/2015, 14:49:14
Machine name: RK-257
Operating System: Windows Vista? Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.150926-0606)
Language: Japanese (Regional Setting: English)
System Manufacturer: Gateway
System Model: P-7805u
BIOS: Ver 1.00PARTTBL
Processor: Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz (2 CPUs), ~2.3GHz
Memory: 4090MB RAM
Page File: 2403MB used, 5971MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9800M GTS
Manufacturer: NVIDIA
Chip type: GeForce 9800M GTS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_062C&SUBSYS_0696107B&REV_A1
Display Memory: 2795 MB
Dedicated Memory: 1005 MB
Shared Memory: 1789 MB
Current Mode: 1280 x 720 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 9.18.0013.1090 (English)
DDI Version: 10
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 12/29/2012 03:34:47, 18054312 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-456C-11CF-8977-9B261CC2C435}
Vendor ID: 0x10DE
Device ID: 0x062C
SubSys ID: 0x0696107B
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Conexant High Definition SmartAudio 221)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_107B0698&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: CHDRT64.sys
Driver Version: 4.57.0000.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 6/2/2008 00:50:04, 264192 bytes
Other Files:
Driver Provider: Conexant
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: SPDIF Interface (Conexant High Definition SmartAudio 221)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_107B0698&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: CHDRT64.sys
Driver Version: 4.57.0000.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 6/2/2008 00:50:04, 264192 bytes
Other Files:
Driver Provider: Conexant
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Conexant High Definition SmartAudio 221)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: CHDRT64.sys
Driver Version: 4.57.0000.0000 (English)
Driver Attributes: Final Retail
Date and Size: 6/2/2008 00:50:04, 264192 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2935
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ HID Keyboard Device
| Vendor/Product ID: 0x045E, 0x0745
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *syn0302
| Upper Filters: SynTP
| Service: i8042prt
|
+ HID-compliant mouse
| Vendor/Product ID: 0x045E, 0x0745
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 44.5 GB
Total Space: 295.2 GB
File System: NTFS
Model: WDC WD3200BEKT-22F3T0

Drive: D:
Model: HL-DT-ST DVDRAM GSA-T50F
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), , 0 bytes

--------------
System Devices
--------------
Name: Intel(R) WiFi Link 5100 AGN
Device ID: PCI\VEN_8086&DEV_4232&SUBSYS_12018086&REV_00\4&1F5772B1&0&00E2
Driver: n/a

Name: Mobile Intel(R) 45 Express Chipset Series PCI Express Root Port - 2A41
Device ID: PCI\VEN_8086&DEV_2A41&SUBSYS_0696107B&REV_07\3&11583659&0&08
Driver: n/a

Name: Mobile Intel(R) 45 Express Chipset Series Processor to DRAM Controller - 2A40
Device ID: PCI\VEN_8086&DEV_2A40&SUBSYS_0696107B&REV_07\3&11583659&0&00
Driver: n/a

Name: Intel(R) ICH9 Family PCI Express Root Port 5 - 2948
Device ID: PCI\VEN_8086&DEV_2948&SUBSYS_0696107B&REV_03\3&11583659&0&E4
Driver: n/a

Name: Intel(R) ICH9 Family PCI Express Root Port 3 - 2944
Device ID: PCI\VEN_8086&DEV_2944&SUBSYS_0696107B&REV_03\3&11583659&0&E2
Driver: n/a

Name: Intel(R) ICH9 Family PCI Express Root Port 2 - 2942
Device ID: PCI\VEN_8086&DEV_2942&SUBSYS_0696107B&REV_03\3&11583659&0&E1
Driver: n/a

Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_0696107B&REV_03\3&11583659&0&E0
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_0696107B&REV_03\3&11583659&0&D8
Driver: n/a

Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_0696107B&REV_03\3&11583659&0&D7
Driver: n/a

Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_0696107B&REV_03\3&11583659&0&EF
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_0696107B&REV_03\3&11583659&0&D2
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_0696107B&REV_03\3&11583659&0&D1
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_0696107B&REV_03\3&11583659&0&D0
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_0696107B&REV_03\3&11583659&0&EA
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_0696107B&REV_03\3&11583659&0&E9
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_0696107B&REV_03\3&11583659&0&E8
Driver: n/a

Name: Intel(R) ICH9 Family SMBus Controller - 2930
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_0696107B&REV_03\3&11583659&0&FB
Driver: n/a

Name: Intel(R) ICH9M-E/M SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_2929&SUBSYS_0696107B&REV_03\3&11583659&0&FA
Driver: n/a

Name: Intel(R) ICH9M-E LPC Interface Controller - 2917
Device ID: PCI\VEN_8086&DEV_2917&SUBSYS_0696107B&REV_03\3&11583659&0&F8
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_0696107B&REV_93\3&11583659&0&F0
Driver: n/a

Name: O2Micro Integrated MS/MSPRO/xD Controller
Device ID: PCI\VEN_1217&DEV_7130&SUBSYS_0696107B&REV_01\4&1737ACF1&0&33F0
Driver: n/a

Name: O2Micro Integrated MMC/SD controller
Device ID: PCI\VEN_1217&DEV_7120&SUBSYS_0696107B&REV_02\4&1737ACF1&0&32F0
Driver: n/a

Name: OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_1217&DEV_00F7&SUBSYS_0696107B&REV_02\4&1737ACF1&0&30F0
Driver: n/a

Name: Marvell Yukon 88E8071 PCI-E Gigabit Ethernet Controller
Device ID: PCI\VEN_11AB&DEV_436B&SUBSYS_0696107B&REV_16\4&3B721816&0&00E0
Driver: n/a

Name: NVIDIA GeForce 9800M GTS
Device ID: PCI\VEN_10DE&DEV_062C&SUBSYS_0696107B&REV_A1\4&3A04D074&0&0008
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
QuickTime Audio Decoder Filter,0x00600800,1,1,,
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
MP3 Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00600800,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
QuickTime Video Decoder Filter,0x00600800,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
Full Screen Renderer,0x00200000,1,0,,6.06.6002.18725
RealPlayer Video Filter,0x00200000,1,1,rdsf3260.dll,16.00.0003.0051
DV Muxer,0x00400000,0,0,,6.06.6001.18000
Color Space Converter,0x00400001,1,1,,6.06.6002.18725
WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
AVI Splitter,0x00600000,1,1,,6.06.6002.18725
VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6002.18725
IndeoR video 5.10 Compression Filter,0x00200000,1,1,ir50_32.dll,5.2562.0015.0055
Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7110
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363
DivX AAC Decoder,0x00800000,1,1,daac.ax,8.08.0000.41966
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6002.18363
MJPEG Decompressor,0x00600000,1,1,,6.06.6002.18725
IndeoR video 5.10 Decompression Filter,0x00640000,1,1,ir50_32.dll,5.2562.0015.0055
RealPlayer MPEG4 Transform,0x00600000,1,1,rdsf3260.dll,16.00.0003.0051
MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6002.18725
SAMI (CC) Parser,0x00400000,1,1,,6.06.6002.18725
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6002.18363
Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005
Internal Script Command Renderer,0x00800001,1,0,,6.06.6002.18725
MPEG Audio Decoder,0x03680001,1,1,,6.06.6002.18725
DV Splitter,0x00600000,1,2,,6.06.6001.18000
Video Mixing Renderer 9,0x00200000,1,0,,6.06.6002.18725
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6002.18005
ACM Wrapper,0x00600000,1,1,,6.06.6002.18725
Video Renderer,0x00800001,1,0,,6.06.6002.18725
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6002.18363
Line 21 Decoder,0x00600000,1,1,,6.06.6002.18533
Video Port Manager,0x00600000,2,1,,6.06.6002.18725
DivX H.264 Decoder,0x00800000,1,1,DivXDecH264.ax,9.00.0001.0021
Video Renderer,0x00400000,1,0,,6.06.6002.18725
DivX Demux Filter,0x00600000,0,1,DirectShowDemuxFilter.dll,1.00.0003.0111
DivX Decoder Filter,0x00800000,1,1,DivXDec.ax,7.03.0000.0048
WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
DivX Demux Filter (Unrestricted Edition),0x00600000,0,1,DirectShowDemuxFilter.dll,1.00.0003.0111
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000
File writer,0x00200000,1,0,,6.06.6001.18000
RealPlayer MP3 Transform,0x00600000,1,1,rdsf3260.dll,16.00.0003.0051
DVD Navigator,0x00200000,0,3,,6.06.6002.18533
Overlay Mixer2,0x00200000,1,1,,6.06.6002.18533
AVI Draw,0x00600064,9,1,,6.06.6002.18725
Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005
WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363
DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
RealPlayer Transcode Filter,0x00600000,0,0,rdsf3260.dll,16.00.0003.0051
IndeoR audio software,0x00500000,1,1,iac25_32.ax,2.00.0005.0053
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6002.19118
Null Renderer,0x00200000,1,0,qedit.dll,6.06.6002.19118
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6002.18496
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6002.18005
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6002.18363
Smart Tee,0x00200000,1,2,,6.06.6001.18000
Overlay Mixer,0x00200000,0,0,,6.06.6002.18533
RealPlayer Audio Filter,0x00200000,1,1,rdsf3260.dll,16.00.0003.0051
AVI Decompressor,0x00600000,1,1,,6.06.6002.18725
AVI/WAV File Source,0x00400000,0,2,,6.06.6002.18725
Wave Parser,0x00400000,1,1,,6.06.6002.18725
MIDI Parser,0x00400000,1,1,,6.06.6002.18725
Multi-file Parser,0x00400000,1,1,,6.06.6002.18725
File stream renderer,0x00400000,1,1,,6.06.6002.18725
Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001.7000
AVI Mux,0x00200000,1,0,,6.06.6001.18000
Line 21 Decoder 2,0x00600002,1,1,,6.06.6002.18725
File Source (Async.),0x00400000,0,1,,6.06.6002.18725
File Source (URL),0x00400000,0,1,,6.06.6002.18725
Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6002.18005
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6002.18496
MPEG Video Decoder,0x40000001,1,1,,6.06.6002.18725
IndeoR video 4.4 Decompression Filter,0x00640000,1,1,ir41_32.ax,4.51.0016.0003
IndeoR video 4.4 Compression Filter,0x00200000,1,1,ir41_32.ax,4.51.0016.0003

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
IndeoR video 5.10 Compression Filter,0x00100000,1,1,ir50_32.dll,5.2562.0015.0055
MJPEG Compressor,0x00200000,0,0,,6.06.6002.18725
Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000
DivX 6.9.2 Codec (2 Logical CPUs),0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Intel IndeoR Video 4.5,0x00200000,1,1,,6.06.6001.18000
IndeoR video 5.10,0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Microsoft RLE,0x00200000,1,1,,6.06.6001.18000
Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000
Xfire Video Codec,0x00200000,1,1,,6.06.6001.18000
DivX 6.9.2 YV12 Decoder,0x00200000,1,1,,6.06.6001.18000

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IndeoR audio software,0x00500000,1,1,iac25_32.ax,2.00.0005.0053
IAC2,0x00200000,1,1,,6.06.6002.18725
IMA ADPCM,0x00200000,1,1,,6.06.6002.18725
PCM,0x00200000,1,1,,6.06.6002.18725
Microsoft ADPCM,0x00200000,1,1,,6.06.6002.18725
GSM 6.10,0x00200000,1,1,,6.06.6002.18725
CCITT A-Law,0x00200000,1,1,,6.06.6002.18725
CCITT u-Law,0x00200000,1,1,,6.06.6002.18725
MPEG Layer-3,0x00200000,1,1,,6.06.6002.18725

Audio Capture Sources:
Microphone (Conexant High Defin,0x00200000,0,0,,6.06.6001.18000

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,,6.06.6002.18725
Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6002.18725

WDM Streaming Capture Devices:
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,
Conexant HD Audio input,0x00200000,1,1,,6.00.6001.18000
,0x00000000,0,0,,
Gateway USB 2.0 Webcam,0x00200000,1,1,,6.00.6001.18000

WDM Streaming Rendering Devices:
Conexant HD Audio digital out,0x00200000,1,1,,6.00.6001.18000
Conexant HD Audio headphone,0x00200000,1,1,,6.00.6001.18000
,0x00000000,0,0,,
,0x00000000,0,0,,
Conexant HD Audio output,0x00200000,1,1,,6.00.6001.18000

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6002.18005

Video Capture Sources:
Gateway USB 2.0 Webcam,0x00200000,1,1,,6.00.6001.18000

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6002.18496
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6002.18496

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6002.18528
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6002.18528
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6002.18528

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Audio Renderers:
Speakers (Conexant High Definit,0x00200000,1,0,,6.06.6002.18725
Default DirectSound Device,0x00800000,1,0,,6.06.6002.18725
Default WaveOut Device,0x00200000,1,0,,6.06.6002.18725
DirectSound: SPDIF Interface (Conexant High Definition SmartAudio 221),0x00200000,1,0,,6.06.6002.18725
DirectSound: Speakers (Conexant High Definition SmartAudio 221),0x00200000,1,0,,6.06.6002.18725
SPDIF Interface (Conexant High ,0x00200000,1,0,,6.06.6002.18725
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Freeze/Crash when playing any mode

Post by VPaulus »

Well, you have an old system with old drivers, but you probably had already have them.
Where's the game installed? Is it in the default folder at C:\Program Files (x86)?

Could you please post the file named error.log that can be found in your Windows doucments folder at:

...\Documents\My Games\Warhammer 40,000 Armageddon

Please zip it and attach it. or just copy and paste the contents into the post.
MarshalSejanus
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Mon Nov 09, 2015 2:27 am

Re: Freeze/Crash when playing any mode

Post by MarshalSejanus »

Yeah I'm using an old computer but I've used it since the game was released with no issues.


VER:1
PLATFORM: WINDOWS
CPU String: GenuineIntel
Stepping ID = 6
Model = 7
Family = 6
Extended model = 1
CLFLUSH cache line size = 64
CPU Brand String: Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz
Cache Size = 3072K
Found DirectX Version Number: 4.09.00.0904
Creating Device.....
MonkeyInitStart
MonkeyInitStart Is Windowed
MIS: Found DD
MIS: IsHW
MIS: SetCoop
MIS: Done Init 3D Device
MIS: Tex Enum
MIS: SDRS
MIS: Init Decal Render
KERNEL MEMORY CHECKING IS **OFF**
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Freeze/Crash when playing any mode

Post by VPaulus »

Please try to disable all background programs in case these are interfering with the normal running of the game.
You can do this by running msconfig and disabling all non-windows start-up programs and services.
Then once you have disabled all non-Microsoft services, please run the game and see if the issue persists.
If it does not, please then reopen msconfig and reenable those services, one by one, until you find the program causing the problem.

A tutorial on how to do this can be found below:
https://us.battle.net/support/en/articl ... plications
MarshalSejanus
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Mon Nov 09, 2015 2:27 am

Re: Freeze/Crash when playing any mode

Post by MarshalSejanus »

It didn't fix the issue, but I went through the process anyway just in case but now the Games even worse off. I can no longer click on units at all. I also got this error several times throughout the procedure.

Unhandled exception! expcode: 0x80000003 expflags:0
expaddress: 0X0126665F
Please Report!
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Freeze/Crash when playing any mode

Post by VPaulus »

Open the game installation folder, find a subfolder named Audio and rename it as _Audio.
Start the game and check if the issue persists.
MarshalSejanus
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Mon Nov 09, 2015 2:27 am

Re: Freeze/Crash when playing any mode

Post by MarshalSejanus »

Yup still happening nothings changed.
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Freeze/Crash when playing any mode

Post by VPaulus »

have you checked if any of your hardware components is overheating?
MarshalSejanus
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Mon Nov 09, 2015 2:27 am

Re: Freeze/Crash when playing any mode

Post by MarshalSejanus »

I have now and it is negative nothing is overheating. If that was the issue, I should be having other issue's besides the one I am having.
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Freeze/Crash when playing any mode

Post by VPaulus »

MarshalSejanus wrote:I have now and it is negative nothing is overheating. If that was the issue, I should be having other issue's besides the one I am having.
It depends. Games can stress the hardware that the standard programs can't.

Reinstall the game in a different folder than the one you have installed.
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