I HAVEN'T MY GAME YET

Having problems with the download service? Need help ordering from the Slitherine shop? Tell us your problems and we'll do what we can to help!

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edoardoalbonico
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 3
Joined: Mon May 26, 2008 12:38 pm

I HAVEN'T MY GAME YET

Post by edoardoalbonico »

Hi all,
I'm edoardo and I write from Italy (sorry for my bad english).
I've bought COMMANDER EUROPE AT WAR on 05/24/2008 and I've paid it by credit card.
After this I had received an e-mail and clicking on the link I've download "Digital River Download Manager" to download the game...this software always say me: 'The server has returned an error response: 403 = Forbidden.' and don't download nothing.

I'VE PAID FOR A GAME AND I DON'T HAVE IT!!!!!!

please help me

:cry:
lordzimoa
Lordz Games Studio
Lordz Games Studio
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Joined: Fri Oct 27, 2006 4:20 pm
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Post by lordzimoa »

It is is bank holiday in the UK today. So expect Slitherine to come back to you about it tomorrow.
edoardoalbonico
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 3
Joined: Mon May 26, 2008 12:38 pm

Post by edoardoalbonico »

I really thank you for the news :!:
IainMcNeil
Site Admin
Site Admin
Posts: 13558
Joined: Fri Apr 01, 2005 10:19 am

Post by IainMcNeil »

Sorry you are having problems. Can you send your order details to info@slitherine.co.uk and we'll investigate the problem. Alternatively you can also download the demo our website and activate this as it is the same full version.
edoardoalbonico
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 3
Joined: Mon May 26, 2008 12:38 pm

Post by edoardoalbonico »

Hi Iain,
I've sent you the order info.
I just have the DEMO on my PC but I haven't the code to activate the full version...where I can find it??

Thanks
IainMcNeil
Site Admin
Site Admin
Posts: 13558
Joined: Fri Apr 01, 2005 10:19 am

Post by IainMcNeil »

On the ativation screen you'll see a hardware fingerprint - mail this to us with the order number and you'll be set up.
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