Updated to v193 now only seeing black screen

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blond_knight_new
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Updated to v193 now only seeing black screen

Post by blond_knight_new »

After installing the v193 patch Im only seeing a black window when launching the game(I play in a window). I tried removing the "C:\Users\<username>\Documents\My Games\Order of Battle - Pacific" folder but that didnt resolve it.
VPaulus
Slitherine
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Re: Updated to v193 now only seeing black screen

Post by VPaulus »

Did it created another Settings folder at ....\Documents\My Games\Order of Battle - Pacific?
Rename that folder as _Settings.
blond_knight_new
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Re: Updated to v193 now only seeing black screen

Post by blond_knight_new »

It recreated the folder structure at "Documents\My Games\Order of Battle - Pacific" but all the folders it creates when the game is launched are empty, settings included. Im downloading the v193.zip now to see if maybe the update.exe file was bad.
blond_knight_new
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Re: Updated to v193 now only seeing black screen

Post by blond_knight_new »

Turned off Symantec, and reinstalled patch. Still getting black screen. Game worked fine running in a window on the last patch.
blond_knight_new
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Re: Updated to v193 now only seeing black screen

Post by blond_knight_new »

Uninstalled/reinstalled and game ran fine in a window.
Reapplied the v193 patch and now I get an error: Failed to load mono:
mono: function mono_class_get_userdata_offset not found
mono: function mono_class_get_userdata not found
mono: function mono_class_set_userdata not found
mono: function unity_mono_method_is_generic not found
mono: function unity_mono_method_is_inflated not found
mono: function mono_is_debugger_attached not found
mono: function mono_unity_liveness_allocate_struct not found
mono: function mono_unity_liveness_stop_gc_world not found
mono: function mono_unity_liveness_finalize not found
mono: function mono_unity_liveness_start_gc_world not found
mono: function mono_unity_liveness_free_struct not found
ncarson
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Re: Updated to v193 now only seeing black screen

Post by ncarson »

I am having the same problem. Updated all drivers, I've played the entire US Campaign on this computer and all worked fine. Any ideas?
VPaulus
Slitherine
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Re: Updated to v193 now only seeing black screen

Post by VPaulus »

Please try the following:
Open the game installation folder.
Locate and select a file named autorun.exe.
Press the right mouse button and select Properties.
Click on the Compatibility tab.
Tick the option Run this program as an administrator.
Click on Apply and Ok.
Run the game
adherbal
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Re: Updated to v193 now only seeing black screen

Post by adherbal »

Which particular installer did you guys use? The automatic updater from the game launcher? Or the direct link from the FTP?
Image
ncarson
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Re: Updated to v193 now only seeing black screen

Post by ncarson »

I used the updater from the game menu. I uninstalled the game, reinstalled, and updated FROM THE GAME MENU and I now get a similar list of errors (unable to load mono...). and the game will not start at all. I listed the game in the Norton Security allowed files.
I am running Win 7, Nvidia GT 740
Last edited by ncarson on Tue Sep 15, 2015 9:00 pm, edited 1 time in total.
adherbal
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Re: Updated to v193 now only seeing black screen

Post by adherbal »

Can you navigate to the game root folder and tell me if the subfolder Order of Battle - Pacific_Data/Mono exists?
Image
ncarson
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Re: Updated to v193 now only seeing black screen

Post by ncarson »

It is there
blond_knight_new
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Re: Updated to v193 now only seeing black screen

Post by blond_knight_new »

VPaulus wrote:Please try the following:
Open the game installation folder.
Locate and select a file named autorun.exe.
Press the right mouse button and select Properties.
Click on the Compatibility tab.
Tick the option Run this program as an administrator.
Click on Apply and Ok.
Run the game

I tried running "Order of Battle - Pacific.exe" as Administrator without luck.
blond_knight_new
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Re: Updated to v193 now only seeing black screen

Post by blond_knight_new »

adherbal wrote:Which particular installer did you guys use? The automatic updater from the game launcher? Or the direct link from the FTP?
I tried both doing a complete uninstall/reinstall/launch game/apply v193 update.
blond_knight_new
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Re: Updated to v193 now only seeing black screen

Post by blond_knight_new »

NCarson wrote:It is there
I see the folder too. "Order of Battle - Pacific_Data/Mono".
VPaulus
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Re: Updated to v193 now only seeing black screen

Post by VPaulus »

Have you both Symantec programs?
Have you tried update the game via the game update feature or via the manual download?
ncarson
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Re: Updated to v193 now only seeing black screen

Post by ncarson »

I have Norton Security Suite but listed the game in the allowed folders. It previously ran with no issues. I updated from the game menu.
snowflake
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Re: Updated to v193 now only seeing black screen

Post by snowflake »

Same here.

Error message:
mono: function mono_class_get_userdata_offset not found
mono: function mono_class_get_userdata not found
mono: function mono_class_set_userdata not found
mono: function unity_mono_method_is_generic not found
mono: function unity_mono_method_is_inflated not found
mono: function mono_is_debugger_attached not found
mono: function mono_unity_liveness_allocate_struct not found
mono: function mono_unity_liveness_stop_gc_world not found
mono: function mono_unity_liveness_finalize not found
mono: function mono_unity_liveness_start_gc_world not found
mono: function mono_unity_liveness_free_struct not found

1. Installed game using installer from slitherine server. File OrderOfBattle-Pacific-SetupRelease-158.exe.
2. Launched the autorun.exe. Clicked [Check for update button]. This downloaded the file OrderOfBattle-Pacific-UpdateComp-v193.exe (into game folder Patches directory), which launched the file OrderOfBattle-Pacific-UpdateComp-v193.exe, which installed the updated game i gues?
3. Then I clicked the button [Play Order of Battle - Pacific], which generates the mono error.
4. Game fails to run.
5. No folder Order of Battle - Pacific was created inside folder My Games.

Directory tree:
├───AutoPlay
│ ├───Audio
│ ├───Buttons
│ ├───Icons
│ └───Images
├───Manuals
├───Order of Battle - Pacific_Data
│ ├───Content
│ │ └───Graphics
│ │ ├───Campaign
│ │ │ └───Flags
│ │ ├───Commanders
│ │ ├───Emblems
│ │ ├───flags
│ │ └───UI
│ │ ├───Background
│ │ ├───Large
│ │ ├───Small
│ │ └───Terrain
│ ├───Managed
│ ├───Mono
│ │ └───etc
│ │ └───mono
│ │ ├───1.0
│ │ ├───2.0
│ │ │ └───Browsers
│ │ └───mconfig
│ ├───Plugins
│ └───Resources
│ ├───Campaign
│ │ ├───0Tutorial
│ │ ├───1Japan1941
│ │ └───2Allies1941
│ ├───Data
│ │ └───Terrain
│ ├───Language
│ └───Scenario
│ ├───1v1_BattleNewBritain
│ ├───1v1_BootcampBattle
│ ├───1v1_Naval
│ ├───1v1_TheFork
│ ├───2v2_BootcampBattle
│ ├───2v2_ClashTitans
│ ├───2v2_TheFork
│ ├───2vAI_WarPlanOrange3
│ ├───2vsAI_TheSiege
│ ├───BataanJapan
│ ├───BataanUSA
│ ├───Brisbane
│ ├───CoralSeaJapan
│ ├───CoralSeaUSA
│ ├───GuadalcanalJapan
│ ├───GuadalcanalUSA
│ ├───Java
│ ├───JavaSea
│ ├───Leyte
│ ├───MarshallsGilbertsRaid
│ ├───Melbourne
│ ├───MidwayJapan
│ ├───MidwayUSA
│ ├───NewCaledonia
│ ├───NewGeorgia
│ ├───NewZealand
│ ├───Okinawa
│ ├───PearlHarborJapan
│ ├───PearlHarborUSA
│ ├───PhilippineSea
│ ├───RoadToManila
│ ├───Tokyo
│ ├───tutorial1
│ ├───tutorial2
│ ├───tutorial3
│ ├───tutorial4
│ └───WarPlanOrange3
├───Patches
├───redist
└───Uninstall

Files in Mono:
D:\Games\Order of Battle - Pacific\Order of Battle - Pacific_Data>dir Mono
Directory of D:\Games\Order of Battle - Pacific\Order of Battle - Pacific_Data\Mono

15-09-2015 22:52 <DIR> .
15-09-2015 22:52 <DIR> ..
15-09-2015 22:52 <DIR> etc
26-05-2014 11:22 2.100.736 mono.dll
1 File(s) 2.100.736 bytes
Last edited by snowflake on Tue Sep 15, 2015 9:54 pm, edited 1 time in total.
VPaulus
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Re: Updated to v193 now only seeing black screen

Post by VPaulus »

Try the following if possible:
1. Uninstall the game.
2. Download the update from the link below:
http://ftp.eu.matrixgames.com/pub/Order ... p-v193.zip
3. Reboot Windows in safe mode
4. Install the game.
5. Unzip the extracted file. Run the extracted file to update the game.
6. Reboot Windows normally and run the game

@ snowflake
What anti-virus do you have?
snowflake
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Re: Updated to v193 now only seeing black screen

Post by snowflake »

VPaulus wrote:Try the following if possible:
1. Uninstall the game.
2. Download the update from the link below:
OrderOfBattle-Pacific/OrderOfBattle-Pacific-UpdateComp-v193.zip
3. Reboot Windows in safe mode
4. Install the game.
5. Unzip the extracted file. Run the extracted file to update the game.
6. Reboot Windows normally and run the game

@ snowflake
What anti-virus do you have?
Just the windows defender software that is standard with windows 10.
VPaulus
Slitherine
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Re: Updated to v193 now only seeing black screen

Post by VPaulus »

Can you try my last suggestion?

@ALL
Anyone who's experiencing this issue, have a Steam account so that they could test if with the OoB Steam version they experience the same issue?
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