Problem sending screen captures

[Cancuino]

When I receive a screen capture made with the in game button I can't open with my ipad. Does anyone happen the same?.

Best regards.

[daviddunham]

What are the repro steps? What version of iOS are you using, and what device?

Menu > Share > Mail sends a screen shot as an attachment, which I can see on my iPad mini (using the built-in Mail app).

[Cancuino]

Hello David,
I'm using an iPad4 with iOS 6.0.1.
The steps are Menu > Share > Mail. When I'm writing the email I can see the picture but if I send it to myself, when I try to open it, I can't see the file it contains. It seems that it's a format that the ipad can't read.

Thank you.

[daviddunham]

I’ll have to try again with a Retina device. The Share menu is pretty much all handled by iOS 6 though, so it’s hard to know what might be wrong (other than perhaps running out of memory — restarting the iPad might resolve that).

[Cancuino]

Hello David,
I tried restarting the iPad but nothing changed.

[daviddunham]

Where is the mail going through? Are they truncating big files? (You could reduce image size by tapping on "Images: 544 KB" at the top of the message, and down-sampling.)

[Cancuino]

Thank you David,

if I send the image (real or big size) I get a file that I can't open with the iPad mail but if choose the medium size I can see the picture without problem.

Best regards.