Have not been able to play on Steam

[SAS]

I see this game is no longer able to be purchased on Steam. This has be worried for several reasons, first I purchased it on Steam, and two I have not even been able to play one turn without CTD. get constant CTD's when I am looking over the game UI and looking at the pop ups for there associated meaning. So is this game no longer going to be supported on Steam? Should I post here or in the Matrix forums?

[SAS]

Anyone else had constant CTD on the Steam version?

[VPaulus]

If you have installed the game in the default Steam folder at C:\Program Files (x86)\Steam... try to install it in a different folder like for example in C:\Games\...., and check if the issue is fixed.

For installing a Steam game in a different folder, you'll need to add a new Steam library folder. Please follow the following tutorial on how to do it:
http://www.mameau.com/add-existing-stea ... y-folders/

[SAS]

Its installed here: C:\Games\Steam\SteamApps\common\Commander The Great War

The CTD seem to be related to mouse over information, but due to their frequency the came is not playable. Any info you guys/gals need to help solve this?

[VPaulus]

Please try in Windowed mode and check if there's any difference.

[SAS]

Well I got thought one turn from the grand camplaign start as Austria then clicked on a German submarine in the north see and got the "Commander the great war as stopped working" error and CTD. could it be a win 8.1 error?

[VPaulus]

It's related with your Windows but not becasue it's 8.1.

Please attach the ctgw.log file and a DxDiag report.


How to get the ctgw.log file:

If you ever get an error or crash, please attach the ctgw.log file to your report, this will help us identify the problem. The logs are in your Documents, so the default is "Documents\My Games\Commander The Great War"

IMPORTANT: This log is overwritten every time you start the game. Please make a copy of the log after any crash/bug you want to report before reloading the game.

NOTE: Please put your attachments in a .zip or .rar format, before you upload it here on the forum, if not, it will not upload at all.



How to get a Directx Dialog file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice
6. open the text file, copy the contents, and post along with your issue.

[SAS]

CTD after 4 turns as Central Powers, grand campaign.

[VPaulus]

I have asked the developer to take a look on this.

[SAS]

Thanks for the help! Also I forgot to mention I was moving a German cruiser into the north sea by England if that matters at all.

[johnnybravo]

Thanks for the help! Also I forgot to mention I was moving a German cruiser into the north sea by England if that matters at all.

I sure does! Could you please provide a savegame from before that move?

Also: patch 1.6 is waiting in the Steam queue to go live any day now. There is big chance your problem is fixed there

[Elma666]

Sorry i from Germany and my english is very bad,but i have the same Problems that the user before tales.every round ctd. thats extremly. i have steam Version Windows 7 and high end machine,i try much Resolution or that ever but nothing helps!! Hope you can patch this Problem,seems more users have this Problems!

[VPaulus]

Sorry i from Germany and my english is very bad,but i have the same Problems that the user before tales.every round ctd. thats extremly. i have steam Version Windows 7 and high end machine,i try much Resolution or that ever but nothing helps!! Hope you can patch this Problem,seems more users have this Problems!

I'm sorry to hear you are having problems with your game.
Could you please open a new thread and attach the ctgw.log file and a DXDIAG report file:
http://slitherine.com/forum/viewtopic.php?f=214&t=38738

[Elma666]

SAS have you still this Problems or have you found what is wrong?