All black within the game!

[petervenkman]

Hi all,
I have a serious problem with the performance of the game.

I installed the retail version and everything worked fine, including the updates being downloaded.
The problem appears when I start the game. I see the menu and can also start a new map but when I am in the game, I can only see the interface.
E.g. the edge of the minimap, the menu list at the bottom of the screen "Compendium" etc.

The rest is just black! I can also see hp displays of the units and can stear them but pandora itself is only black.

The drivers are all up to date and the game is running in general so there should be no problem with graphic devices..

Thanks for any help being provided..

[SephiRok]

Hello,

Sorry for the inconvenience. Please post game logs and a dxdiag report.

[petervenkman]

Thanks rok, will post them when I am at home.
Cud you please specify what a game log is?

[SephiRok]

See http://slitherine.com/forum/viewtopic.php?f=268&t=46757 (Reporting Issues).

[petervenkman]

Somehow I cannot upload the log files - "the extension log is not allowed".
Should I post the whole content here?

[SephiRok]

You can zip them and attach.

[petervenkman]

still learning..
Please see the attachment. tx in advance for your help!

[SephiRok]

"Driver Date/Size: 8/18/2009 01:15:58, 4059648 bytes"

Please update your graphics drivers.

[ErissN6]

"Driver Date: 8/18/2009"
Please update your graphics drivers.

lol. Sure that's the game fault

[petervenkman]

Actually this was the problem. The game works fine now and I can finally play it.

Just to explain, so far I only updated graphics drivers over the windows hardware device.. I just clicked search for new drivers and thought this would be it.
Thanks to rok!