Battle Academy 2.3 Update

[ericb674]

Not sure if I am posting in the right forum here but I am trying to get help with my Battle Academy game. I updated the game to 2.3 recently. Since doing so, it will not allow me to play any multiplayer games citing being unable to log me into the server. I am just looking for some direction as to what to do to get my multiplayer functionality back.

Thanks!

[pipfromslitherine]

Moving this thread to the Battle Academy Tech Support forum.

Can you tell us what platform you are playing the game on please.

Cheers

Pip

[ericb674]

PC running Windows 8

[pipfromslitherine]

What is the exact error message you get, and when do you see it?

Were you part of any of the beta programmes?

Cheers

Pip

[ericb674]

I had no issues until I updated to 2.3. Once I updated, I clicked on multiplayer and got the following message: "The server has been unable to validate your details. Please contact the support forums at www.slitherine.com". I can't seem to find anything on the site that will allow me entry back into my multiplayer games. I can access the solo games no problem.

Thanks,

Eric

[pipfromslitherine]

Were you part of the Rommel or Husky beta programme? In theory it should make no difference, but I want to get as much information as possible.

What expansions do you have installed? That message is usually a serial number or registration problem.

Cheers

Pip

[ericb674]

I was not part of any beta programs. Also, I have not installed any expansions, just the main game. I hadn't used it more than 2-3 weeks I would guess.

Thanks,

Eric

[AndrewGardner]

If you could email support@slitherine.co.uk with the details of your issue, they should be able to check if something has gone wrong with your registration.