In app purchase trouble

Tech support for Battle Academy

Moderators: Slitherine Core, BA Moderators

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Dvciriani
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In app purchase trouble

Post by Dvciriani »

I've been trying to buy additional campaigns for my iPad version of Battle Academy. However, each time I do it tells me my game was purchased under a different Apple id which is impossible as this is the only one I've ever had. This doesn't happen with any other app except BA. Thanks for the help as I'm looking forward to the new campaigns.
pipfromslitherine
Site Admin
Site Admin
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Joined: Wed Mar 23, 2005 10:35 pm

Re: In app purchase trouble

Post by pipfromslitherine »

Hmmm. That is odd. Have you tried logging out and then back in again? (You can do this via the Settings->Store).

Cheers

Pip
Dvciriani
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 3
Joined: Thu Jan 10, 2013 5:34 am

Re: In app purchase trouble

Post by Dvciriani »

Yup,tried that, tried shutting everything down and rebooting, tried reloading from the iTunes back up. It still tells me the Apple id is incorrect for the game purchased. Unfortunately, I can't find the receipt from iTunes to see if I could work it out at Apple's end. I guess one solution is to try rebuying the game. Is it possible to get a credit if I do this? Thanks.
Dvciriani
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 3
Joined: Thu Jan 10, 2013 5:34 am

Re: In app purchase trouble

Post by Dvciriani »

Thanks for your help. Your suggestion was the clue that let me figure it out. It's all working now! Cheers!
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