Please Help

[Itlnprd1]

Hello I have posted on there web site that something with their server is wrong I have my receipt and serial number for what I have paid for back in February (commander at war) when I go to register the game it either tells me that I have no internet connection or the registration server is down.....

[VPaulus]

Sorry you are having problems. The game was developed by Freeverse and it uses their servers to authenticate the game. We've contacted them to find out what is going on and we'll update you as soon as we know and have a fix.

[IainMcNeil]

We're looking to get them to fix their server and have withdrawn the game from sale for now as a precaution. We're also looking to see if there is a way we can remove the online activation as its not something we like for reasons such as this but were required to keep it in the original release.

If you can contact support@slitherine.co.uk and notify them of your issue, when we have a fix we'll make sure we get it to you.

[flyliberty]

Hello

Any resolution of this issue?

I have Commander Europe or whatever for mac.

Game worked fine until I tried to play the other day. Then it wanted me to re-register. No big deal, I looked up my code and entered all the info... hit enter...

"An error occurred while contacting the registration server. Please check your Internet connection and try again."

Numerous times.

I tried to go to freeverse but it doesn't seem to exist anymore. Can anyone help me get my game going again??

Thanks

[VPaulus]

Please contact us at support[at]slitherine.co.uk with a copy of your receipt/invoice.

[flyliberty]

Okay, I did that. Thanks

[flyliberty]

I received the new registration code. It did not work.

Why is it asking me to re-register anyway??

Really, really lame...

[VPaulus]

If you have contacted us, could you please tell what's your ticket number?

[flyliberty]

Yes it's
2014 2608 1000 0811
or
2014 2608 1000 0802

Depending on which email i got from you.

Is that what you wanted... I'm confused??

Thx

[VPaulus]

My colleague will respond you on Ticket#2014082610000802 and will provide you with a download link for a new version of the game with which you won't need to register.

[flyliberty]

Thanks for your help,

It didn't end up working.

I'm tired of dealing with this damn thing

It's just not worth it...