Blitzkrieg France problem and questions????

[Jonesy1760]

I bought the original game and played BF a lot. Now with the 1.6 upgade and M.G. installation I cant play any of the France scenarios. It keeps prompting me to buy the Blitz France add on!!! WTF????
Im not buying what I should already have!!!
Whats up? and how do I get my BF scenarios back????

[pipfromslitherine]

Did you reinstall the game? If so you will need to reenter you serial number for BF. You can do this from the launcher using the Register Expansions button.

Also - moving this to tech support.

Cheers

Pip

[Jonesy1760]

This is all a fresh install...I sent my PC out for repairs and had to reinstall the original game and the M. G. game.
Also the game scrolls extremely slow now. and game play is very slow now.

[pipfromslitherine]

What are your system specs? The game is in fact faster now thanks to some optimisations done for the iPad. Can you check whether your video card is buffering too many frames when displaying (some driver cheat to get better benchmark scores) - the game may no longer be forcing them to stop and update a texture. You will want to look for something like 'number of frames to buffer' or 'ignore vertical sync'.

It may be I need to make the PC version force the video card to do unnecessary work to deal with these misbehaving drivers.

Cheers

Pip

[Jonesy1760]

Not being a techie how do i send you my specs....this game worked fine before the 1.6 update .....

[pipfromslitherine]

The sticky at the top of the tech support forums tells you how to do a detailed report, but it is most probably because of misbehaving drivers. If you have a video card specific control panel, you should check for the terms I mentioned and try and turn them off.

I will add a tweak to my task list to try and prevent this issue for the next update.

Cheers

Pip

[Jonesy1760]

Time of this report: 11/14/2011, 11:38:26
Machine name: WINDOWS-8A0074A
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
Language: English (Regional Setting: English)
System Manufacturer: P4M80P
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Celeron(R) D CPU 3.20GHz
Memory: 960MB RAM
Page File: 219MB used, 2095MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
Sound Tab 1: The file ALCXWDM.SYS is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Music Tab: DirectMusic test results: All tests were successful.
Input Tab: No problems found.
Network Tab: No problems found.

[Jonesy1760]

How do I check to find a video card specific control panel????

[pipfromslitherine]

Sometimes they show up in the system tray (bottom left), otherwise if you right click on the desktop, choose properties, and then the Advanced button, there is a tab at the top labelled with your video card name.

I have added some tweaks to try and solve this kind of problem in the next update, but it is obviously tough to try and work around these naughty driver issues without the machine in front of us .

Cheers

Pip

[Jonesy1760]

Hi,
I just uninstalled and reinstalled the BA game...Now when I double click on the shortcut it wont run at all! No updated added. Any guess???

[pipfromslitherine]

What error do you get when you try and run? Did you do an uninstall first?

Cheers

Pip

[Jonesy1760]

No error prompt. Yes, I did an uninstall first.

[pipfromslitherine]

My guess would be that the shortcut is wrong (it probably changed because of the name change). Does the shortcut point to the correct installed file? Does the game work if you navigate to the install folder and run the BA.EXE directly?

Cheers

Pip

[Jonesy1760]

The shortcut is pointing to the right file. I did a search for BA.EXE and the PC came back with no result.

[Jonesy1760]

I also noticed that when I restart my PC a prompt window pops up asking me to end now the BA game..Is it running in the background?

[pipfromslitherine]

That is all very odd. It's saying the EXE isn't there, and yet is asking you to end it?

If you navigate by hand to the install folder (usually /Program Files/Slitherine/Battle Academy or the like) is the BA.EXE file there?

Cheers

Pip

[Jonesy1760]

There is no BA.EXE file listed in the folder.

[pipfromslitherine]

It sounds like something went very wrong with the install then. If the shortcut is pointing to a file which isn't there, then it should just tell you it is trying to find it with a little searchlight torch thing?

If you try and uninstall, does the game folder vanish as you would expect? Given you are running XP I doubt there are any permissions issues going on. Could your virus checked have prevented the EXE being saved to the install folder?

Once you uninstall, try starting regedit, going to HKEY_LOCAL_MACHINE/Software/Slitherine and delete the BBCBA folder in there. It should already be deleted by the uninstall, but something is obviously very confused.

Cheers

Pip

[Jonesy1760]

If you try and uninstall, does the game folder vanish as you would expect? Yes

[Jonesy1760]

Could your virus checked have prevented the EXE being saved to the install folder? I do not know the answer to that.