Where is my confirmation email?

Angry · Post by **Angry** » Thu Jul 21, 2011 9:05 pm

Original post before edit was my whining, sniveling and complaining about the problems I was having with getting my confirmation email and downloading the game.

Hats off to Iain for helping me out quickly and efficiently.

Everything is working now and I love the game so far.

Only thing left is to figure out how to change my username from Angry to Happy

lordzimoa · Post by **lordzimoa** » Thu Jul 21, 2011 9:49 pm

I`me sorry you are having problems, I`me sure this will get solved by them personally, asap tomorrow morning when Slitherine is back in office, first time I see a problem like this with Plimus.

Post by **IainMcNeil** » Fri Jul 22, 2011 8:57 am

Sorry you are having problems. Can you let us know some details so we can look it up. Obviously we have had thousands of happy customers so this is a glitch in the system usually caused by a connection issue between you and the server. If you have an order number or the e-mail address you ordered from or your full name and address. The more info the easier it will be to locate. Mail this to iain@slitherine.co.uk and we'll sort you out as soon as we can.

Angry · Post by **Angry** » Fri Jul 22, 2011 2:18 pm

iainmcneil wrote:Sorry you are having problems. Can you let us know some details so we can look it up. Obviously we have had thousands of happy customers so this is a glitch in the system usually caused by a connection issue between you and the server. If you have an order number or the e-mail address you ordered from or your full name and address. The more info the easier it will be to locate. Mail this to iain@slitherine.co.uk and we'll sort you out as soon as we can.

email sent

Angry · Post by **Angry** » Sat Jul 23, 2011 2:41 am

The alternate link you gave me worked like a charm. Thanks Iain.