Unable to install the game

RARG · Post by **RARG** » Thu Jul 21, 2011 2:17 am

When I try to fill the serial number the setup windows close and I can´t start again.

VPaulus · Post by **VPaulus** » Thu Jul 21, 2011 2:36 am

Hi,
Try to disable temporarily your anti virus software and try to install it again.

RARG · Post by **RARG** » Thu Jul 21, 2011 7:03 pm

I have disabled the antivirus during download and install but the same thing happen. I I have tried to download and install the game in other machine (both XP SP3) and the same thing happen.

The install screen open once asking for the serial key. When I try to interage it closes abruptly and does not open any more.

I already have downloaded the game four times. The result is the same.

RARG

Wings · Post by **Wings** » Fri Jul 22, 2011 12:51 am

Cancel not just your virus scanner, but all non-Windows application/processes and all non-Windows services.

If you still have the same program, then you're most like dealing with corruption, either locally or caused by your connection.

VPaulus · Post by **VPaulus** » Fri Jul 22, 2011 2:01 am

Wings wrote:Cancel not just your virus scanner, but all non-Windows application/processes and all non-Windows services.

If you still have the same program, then you're most like dealing with corruption, either locally or caused by your connection.

You know you're right. But that's a little dangerous. You need to know which are the native and the non native processes, which most of the people don't know. This is for people with already some technological level. You can end up by messing your system.

RARG · Post by **RARG** » Fri Jul 22, 2011 2:52 am

I download the game by two diferent connections (at home and at my office) and the same problem ocourred in two different machines.

Post by **IainMcNeil** » Fri Jul 22, 2011 9:00 am

Can you right click on the file and get the properties. Tell us the file name and the exact byte size.

RARG · Post by **RARG** » Fri Jul 22, 2011 2:39 pm

Ok.

Size: 449.224.745 bytes

Size in disc: 449.228.800 bytes

RARG · Post by **RARG** » Fri Jul 22, 2011 2:42 pm

Oh..sorry... the file name is PanzerCorpsWehrmacht-SetupRelease-v100.exe

Size: 428 MB (449.224.745 bytes)
Size in disc: 428 MB (449.228.800 bytes)

Post by **IainMcNeil** » Fri Jul 22, 2011 3:55 pm

Thats the correct file and file size. Can you give us order ID so we can look it up and work out where its going wrong.

RARG · Post by **RARG** » Fri Jul 22, 2011 10:53 pm

My order ID is 60455006. I bought the boxed game.