Pending review

Having problems with the download service? Need help ordering from the Slitherine shop? Tell us your problems and we'll do what we can to help!

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Jabod
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 17
Joined: Mon Nov 12, 2007 7:54 pm

Pending review

Post by Jabod »

Hi. I ordered (and paid for) "War in the East" yesterday, and got the "Pending Review" message from Plimus. It said I should wait up to 12 hours, but it is already 22 hours and counting.

No reply from Plimus sales service, so I guess I now have to ask Slitherine to sort this out. My reference number is 5600209
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IainMcNeil
Site Admin
Site Admin
Posts: 13558
Joined: Fri Apr 01, 2005 10:19 am

Post by IainMcNeil »

Hi Jabba

sorry you are having problems. That order ID is not showing in our system. Can you mail info@slitherine.co.uk with any other details you have to help us locate it such as the e-mail address used to order?

We'll find out what the problem is and get you up and running ASAP.
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Jabod
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 17
Joined: Mon Nov 12, 2007 7:54 pm

Post by Jabod »

Thanks Ian. I have sent a message as requested.
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