unable to update from FOG 1.3 to 1.4

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OklahomaCity
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unable to update from FOG 1.3 to 1.4

Post by OklahomaCity »

I have a desktop and a laptop computer. I updated to the desktop to V1.4 but I am unable to update the laptop using the in game updater. . The message to clipboard is as follows:
Detailed Information from the Updater:
1.3.2
2010-12-01 16:33:28 Already have part of "f-1.3.3-1.3.4-1.part": Ex.=12054528, Act.=49152, Total=12103680
2010-12-01 16:33:28 Trying to resume. Already downloaded 12103680/14532093 bytes.
2010-12-01 16:33:28 Downloading "files/fog/patch/osx/FieldOfGlory/patch-1.3.3-1.3.4" to "f-1.3.3-1.3.4-1_12103681.part".
2010-12-01 16:33:28 Received a socket error, code 1. Bytes downloaded=0. Will automatically retry.
2010-12-01 16:33:31 Now automatically retrying.
2010-12-01 16:33:31 Already have part of "f-1.3.3-1.3.4-1.part": Ex.=12054528, Act.=49152, Total=12103680
2010-12-01 16:33:31 Trying to resume. Already downloaded 12103680/14532093 bytes

Aloha, Walt
keithmartinsmith
Field of Glory Moderator
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Post by keithmartinsmith »

Try connecting the lap top to the internet using a cable, or at the very least most it close to the wireless router. This will ensure a more reliable connection of any large downloads.
Keith
OklahomaCity
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Private First Class - Opel Blitz
Posts: 3
Joined: Thu Nov 25, 2010 9:22 pm

Post by OklahomaCity »

Still unable to update. Tried close to the wireless router and a direct connection to the router. The detailed info from the updater is below. Any other ideas?
Aloha, Walt

Detailed Information from the Updater:
1.3.2
2010-12-02 13:35:48 Already have part of "f-1.3.3-1.3.4-1.part": Ex.=12054528, Act.=49152, Total=12103680
2010-12-02 13:35:48 Trying to resume. Already downloaded 12103680/14532093 bytes.
2010-12-02 13:35:48 Downloading "files/fog/patch/osx/FieldOfGlory/patch-1.3.3-1.3.4" to "f-1.3.3-1.3.4-1_12103681.part".
2010-12-02 13:35:48 Received a socket error, code 1. Bytes downloaded=0. Will automatically retry.
2010-12-02 13:35:51 Now automatically retrying.
2010-12-02 13:35:51 Already have part of "f-1.3.3-1.3.4-1.part": Ex.=12054528, Act.=49152, Total=12103680
2010-12-02 13:35:51 Trying to resume. Already downloaded 12103680/14532093 bytes.
2010-12-02 13:35:51 Downloading "files/fog/patch/osx/FieldOfGlory/patch-1.3.3-1.3.4" to "f-1.3.3-1.3.4-1_12103681.part".
2010-12-02 13:35:51 Received a socket error, code 1. Bytes downloaded=0. Will automatically retry.
2010-12-02 13:35:54 Now automatically retrying.
2010-12-02 13:35:54 Already have part of "f-1.3.3-1.3.4-1.part": Ex.=12054528, Act.=49152, Total=12103680
2010-12-02 13:35:54 Trying to resume. Already downloaded 12103680/14532093 bytes.
2010-12-02 13:35:54 Downloading "files/fog/patch/osx/FieldOfGlory/patch-1.3.3-1.3.4" to "f-1.3.3-1.3.4-1_12103681.part".
2010-12-02 13:35:54 Received a socket error, code 1. Bytes downloaded=0. Will not automatically retry.
OklahomaCity
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 3
Joined: Thu Nov 25, 2010 9:22 pm

Post by OklahomaCity »

Are there any other ideas on how to resolve this?
EricS
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Post by EricS »

Two things are happening. Firstly, your HTTP transfers are being interrupted part-way. This suggests your internet connection might not quite be 100% reliable. The updater should cope with this, however, and it is trying to resume the download from where it left off. But, when resuming, it gets socket error 1, which is a permissions error.

To help us figure out why this is happening, please let us know:
Where is the game installed - in /Applications folder, or in /Users/username/Applications?
Do you always run the game while logged on under the same username?
Is the user account that you're using to run the game an Admin?
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