Activation for Legion Arena has failed???

concord · Post by **concord** » Wed Dec 20, 2006 8:58 pm

I downloaded Legion Arena yesterday from digital river. When I try to run the program I get the following message...

We're sorry. Activation for Legion Arena has failed. Click on the customer service button to try to activate your product again.

When I push the customer service button, I get this...
Missing one or more tags

I sent a message to their customer service and this is what they sent me...

Dear Customer,

We apologize for the inconvenience, unfortunately, we are unable to assist you with this issue at the online store. Please contact Freeverse directly at http://www.freeverse.com/support/form.php for assistance with the product you have purchased.

Thank you for contacting the online store's Customer Support. If you have any further questions or concerns, please "reply" to this e-mail.

Sincerely,
Brandon D.
Customer Care Center
support@mainstreetstores.com
Case ID 15970027

I sent Freeverse an e-mail and this is what they sent me...

Greetings!

This is an autoresponse from the Freeverse support desk, but we promise it has been typed by a real human being. We've received your e-mail, and we will get back to you as soon as possible. As with any company we receive a number of support requests - and not every one can be answered instantaneously.

Your ticket number is ZKS-88998-161. Please keep this e-mail for your reference until your issue is addressed.

We have your e-mail address down as: ccs2000dr@sbcglobal.net. Please make sure that e-mail from freeverse.com will not be grabbed by your spam filters, or you'll miss the tender vittles of support goodness!

Thanks for using our software, we'll be in touch forthwith.

~ The Freeverse Team

So I thought I would try here to see if I could resolve the problemquicker...

Thanks

Post by **IainMcNeil** » Thu Dec 21, 2006 10:57 am

Sorry you are having problems. This is related to the MAC version, which we did not produce but if you can e-mail the details to info@slitherine.co.uk we'll pass them on to Freeverse and see if we can assist in getting it resolved quickly.

Regards

The Slitherine Team

icfluke · Post by **icfluke** » Tue Mar 13, 2007 6:22 pm

Bought the game from NewEgg.com (http://www.newegg.com/Product/Product.a ... 81532611SF) and have no method of activating the product.

Same errors as the person spoke of above - however this suppose to be for a PC.

Help?

Post by **IainMcNeil** » Wed Mar 14, 2007 9:27 am

Please mail me your order detail at info@slitherine.co.uk and we'll chase newegg. We dont know who they are but we have had similar problems with other customers