Warning regarding download managers

ATRDRIVER · Post by **ATRDRIVER** » Wed Apr 21, 2010 6:24 pm

So it seems i can't get SOA because my download manager has used up the number of attempts.
I have written a mail to customer service regarding this but I thought I would just warn anyone else, if they buy SOA and try to use flashget or other "helpers", Don't!!!

My question now is, where does it say that i'm not allowed to?

with all the other patches and also ror there was never a problem.

Please, please, please
if you change the terms of downloading the products, state it somewhere clearly and with big red warning letters!!!

Post by **pipfromslitherine** » Wed Apr 21, 2010 7:17 pm

It's pretty much always been the case that Digital River doesn't play nice with download managers. I thought there was now a warning about it, but I could be wrong.

It might be that there were errors in this download which you didn't get before, and the downloader was a little too keen to hook up again.

Sorry for the inconvenience.

Cheers

Pip

paulopanz · Post by **paulopanz** » Wed Apr 21, 2010 7:23 pm

I had the same problem.

So I wrote to Your support service, too.

Please let me download my game, please.

Paul

P.S. I'm italian and maybe I haven't understood any warnings about DAP, if even there were ...

ATRDRIVER · Post by **ATRDRIVER** » Wed Apr 21, 2010 7:30 pm

pipfromslitherine wrote:It's pretty much always been the case that Digital River doesn't play nice with download managers. I thought there was now a warning about it, but I could be wrong.

It might be that there were errors in this download which you didn't get before, and the downloader was a little too keen to hook up again.

Sorry for the inconvenience.

Cheers

Pip

Well if there is a warning somewhere, i'm officially blind

But as i said i have been using a download manager since fog was released without problems, so maybe the amount of people getting soa messed it up. I guess i was lucky getting 1.2.5 without problems

Oh well, will just have to wait until you guys get to work tomorrow.

Post by **IainMcNeil** » Wed Apr 21, 2010 8:30 pm

Anyone who has this issue should mail info@slitherine.co.uk with your order number and details of the problem. We'll get it sorted asap. It is best to try without a download manager but we are unable to customize the mails DR send out with download details.