Having trouble downloading RoR

Geos · Post by **Geos** » Sat Mar 06, 2010 7:19 pm

Hi there,

I am having issues trying to download the pre-ordered Rise of Rome expansion.
The first download got to 95% after several hours and then 'connection to peer' was reset.
The second time got to about 20% with the same results.
Both these times I was downloading from the email link just with internet explorer.

So I downloaded and installed DAP and tried again. The download was coming down quicker but again 'peer connection reset' resulting in a failed download.

All other downloads are working fine and there is no anti-virus/router issues.
BUT... I am in New Zealand and my connection is never very quick. I am probably just going to wait for a few days untill the server quitens down unless people ahve any other ideas. I am worried I will use up too many attempts at the download....

Post by **IainMcNeil** » Sun Mar 07, 2010 12:22 am

Make sure you limit DAP to 1 connection but allow it to resume downloads then try again. Servers should be fine to cope with the traffic.

Geos · Post by **Geos** » Sun Mar 07, 2010 1:56 am

Thanks Iain,

It appears as if I have had too many download attempts now !!!
Frustrating !!

Post by **pipfromslitherine** » Sun Mar 07, 2010 2:22 am

Send your info (with your order number) to info@slitherine.co.uk and Iain should be able to help you out.

Cheers

Pip

AstroBlues · Post by **AstroBlues** » Sun Mar 07, 2010 3:47 am

I received my e-mail from Slitherine and when I try to download the link, nothing happens. I go to try and find order and click download there and nothing happens. Need help!

Ron

Post by **IainMcNeil** » Sun Mar 07, 2010 10:20 am

Make sure the link in your mail has not been truncated. You can look up your order at www.findmyorder.com.

Geos · Post by **Geos** » Mon Mar 08, 2010 5:36 am

Thanks Iain, worked like a charm now after your intervention.
Downloaded first time and really quick. Installed and working great.
Sorry for all the bother.