Multiplayer issues

mbrien · Post by **mbrien** » Wed Dec 16, 2009 3:13 pm

So I have had the game for two weeks and until Saturday the Multiplayer did not work. I would select Multiplayer and the game would just try to connect and
nothing more would happen. Then on Saturday I did some snooping around ans found that the fognet.exe was not shutting down after I closed out the game and I had multiple copies of the program running. I stooped all of them and restarted my computer and the multiplayer worked fine, on Saturday, Sunday, and Monday. I got home yesterday, Tuesday to play a turn and I could not get the game to work in the multiplayer mode. I was having the same problem as before and I was not able to correct the problem. So now there is a gentleman in London waiting for me to get the multiplayer to work. I hope you have some suggestions for fixing it as the game is very good and I like the multiplayer aspect of the game.

Thanks

Mark

JayRaider · Post by **JayRaider** » Wed Dec 16, 2009 4:42 pm

It will help knowing your operating system, ram memory amount, graphic card, cpu

mbrien · Post by **mbrien** » Wed Dec 16, 2009 4:57 pm

I will get the data once I get home but first I will try to download the new server patch that is coming out today?

I can tell you that I am running Windows 7 with 3 GB of Ram on a laptop with a 1.3 GZ Dual Core processor.

Thanks

Mark

mbrien · Post by **mbrien** » Thu Dec 17, 2009 12:30 am

I am now running 1.02 and I am still not able to use the multiplayer. My system is:

Running Windows 7 Premium

Processor: Intel Pentium Dual CPU T2370 1.73 GHz 1.73 GHz
RAM 2.50 GB
32 bit operation system
I am using a wireless router and BullGuard 8.7 Virsus Scan software.

Let me know if you need more data.

Thanks

Mark

JayRaider · Post by **JayRaider** » Thu Dec 17, 2009 12:40 am

Are you sure the game is allowed full access in your firewall?

mbrien · Post by **mbrien** » Thu Dec 17, 2009 12:52 am

Yes it has full access, when I fire it up the first time it asks if I want to run the fognet.exe and I give it full permissions. Like I stated earlier it worked great for 3 days, being Friday, Saturday, and Sunday of this past week.
Once the game starts I select multiplayer and it says it is staring the application. it does not give me the option to log in. Once I close the game I check the task manager and the fognet.exe is still running, I manually close it and try again. No luck.

Mark

JayRaider · Post by **JayRaider** » Thu Dec 17, 2009 1:05 am

Have you checked your anti-virus program?
It may have deleted some parts of the game thinking they were a virus.
Check your event log in your anti-virus.
Also u may find error text files describing the problem in C:Program Files:Slitherine:Fields of Glory.
Also are you running the game as Administrator?

mbrien · Post by **mbrien** » Thu Dec 17, 2009 1:16 am

I have tried the game with the virus program off.

The only error message is
"KERNEL MEMORY CHECKING IS **OFF**:

From the field of Glory folder.

There are no issues listed in the event log.

keithmartinsmith · Post by **keithmartinsmith** » Thu Dec 17, 2009 4:11 pm

What is your graphics card specification?

Keith

mbrien · Post by **mbrien** » Thu Dec 17, 2009 4:15 pm

I will get that to you once I get home from work. Sorry I forgot that data. I don't think that will have much
to do with me connecting to the Multiplayer game. Except for the multiplayer not working the game runs and plays great
I enjoy the single player but I want to get involved in some of these tournaments you are running.

Thanks

JayRaider · Post by **JayRaider** » Thu Dec 17, 2009 5:07 pm

Have you considered a full uninstall and reinstall?

mbrien · Post by **mbrien** » Thu Dec 17, 2009 5:10 pm

I have considered it but I am waiting to see if there is a way to fix the problem without doing that.

Thanks

Mark

keithmartinsmith · Post by **keithmartinsmith** » Thu Dec 17, 2009 9:40 pm

Uninstalling will not help. If you cannot play multiplayer then it is almost certainly your firewall. Remember you may have two or even three installed. Windows firewall, a firewall on your router and any maybe other firewall software you have installed e.g. Norton, that has not turned off the windows firewall. Only one needs to be blocking access. Keith

batesmotel · Post by **batesmotel** » Thu Dec 17, 2009 10:52 pm

keithmartinsmith wrote:Uninstalling will not help. If you cannot play multiplayer then it is almost certainly your firewall. Remember you may have two or even three installed. Windows firewall, a firewall on your router and any maybe other firewall software you have installed e.g. Norton, that has not turned off the windows firewall. Only one needs to be blocking access. Keith

What ports need to be configured for multiplayer and are there any other special requirements for settings? I don't recall seeing these in the game help (but haven't really looked since I seem to have been OK.)

Chris

mbrien · Post by **mbrien** » Thu Dec 17, 2009 11:57 pm

I have a Mobile Intel 965 Express Chipset Family Video Card.

So since it is on of 3 possible fire walls, I have the windows one up, as well as the Bullguard and I have a wireless router how do I get the game to work again?

Thanks

Mark

keithmartinsmith · Post by **keithmartinsmith** » Fri Dec 18, 2009 9:15 am

If teh Bullguard firewall software on your PC or on the router. If software on the PC then only that or Windows firewall should be on. I would vote just for Windows firewall as easy to configure.

mbrien · Post by **mbrien** » Fri Dec 18, 2009 2:24 pm

I think both are on, If they are I will turn off the firewall on the BullGuard. The BullGuard is on my PC. I will up date once I get home.

Thanks

Mark

mbrien · Post by **mbrien** » Sat Dec 19, 2009 12:17 am

OK here is the latest, I have deleted the bullguard and installed Nortans Symtantec antivirus. I turned off the fire wall for the new antivirus and still the multiplayer will not work, I took it a step further and turned off the windows fire wall and still nothing. The next step is to take the laptop and hook it up directlty to the internet by fiber and try it thatway. If that does not work then what shall I do?
I have a shotgun if that will help?

LOL

Have a great weekend.

Mark

MARVIN_THE_ARVN · Post by **MARVIN_THE_ARVN** » Sat Dec 19, 2009 10:20 am

Hi Mark,

Sorry to see your having problems but its probably for the best as my rubbish spanish medium foot were about to give way to the legions!!!

Im afraid I cant help you out as im an IT mong.

We can pick the game up whenever you manage to get this sorted.

Laters

Conrad (aka chap from London)

mbrien · Post by **mbrien** » Tue Dec 22, 2009 5:44 pm

Tech Support,
I need some support! I am still not able to get my multiplayer working. For some reason on Sunday it worked, I was able to finish my outstanding game and now it does not work again? Please let me know how to fix it!

Thanks

Makr