No response....

[cyrano]

Afternoon,

I just ordered Great Battles: Medieval, and received an invoice and order number, but I have received no confirmatory e-mail indicating I can download.

Further, when I check my account, it shows no orders.

Can someone have a look, please?

The e-mail is thegasconATyahooDOTcom.

Thanks,

Jim

[lordzimoa]

Check your spam in case your spamfilter picked it up accidentally.

If not be sure Iain will be helping yo out first thing Monday morning when Slitherine`s UK office opens.

[cyrano]

Yeah, always an eye on the spam bucket.

Nothing there, I fear.

Thing that stinks is I shan't be able to play this weekend and this week will be murder...

Ah well, thanks very much for the reply!

Jim

[lordzimoa]

The best advise I can give you from here is have a look at Digital River support

http://www.digitalriver.com/dr/v2/ec_MA ... 10107&PN=1

or try this

http://www.digitalriver.com/dr/v2/ec_dy ... 0&sid=8279

[IainMcNeil]

I am chasing DR - they seem to have had a system wide issue. We will get it all sorted out ASAP. All I can do is apologise at this stage

[cyrano]

Still describes order as "submitted", however...no download link in evidence.

Issue persists?

Thanks for the great speed of response.

Jim

[IainMcNeil]

DR say they have fixed the issue and everything should be running smoothly now. If anyone who was having issues can confirm that would be great.