GBM Download Speed

robhyde · Post by **robhyde** » Sun Oct 11, 2009 9:43 am

Hi, I just purchased great battles medieval but my downloadspeed is sitting at around 10k/sec. I've got a 20meg cable line and other sites are fine so is this the sort of speed I should expect? At this rate it's going to take over 24 hours to download!

Are any mirrors available for the download?

Thanks,
Rob

Post by **IainMcNeil** » Sun Oct 11, 2009 11:17 am

Hi Rob

the download service is something we pay a premium for so I will chase this up immediately.

Sorry for the inconvenience.

Iain

robhyde · Post by **robhyde** » Sun Oct 11, 2009 3:48 pm

After 9 hours I now get this...

animaluk · Post by **animaluk** » Sun Oct 11, 2009 6:23 pm

well i have been downloading for 5 hours and am still not half way there .this is rubbish what the hell is going on

lordzimoa · Post by **lordzimoa** » Sun Oct 11, 2009 6:27 pm

Be sure Iain will take this up with Digital River first thing tomorrow morning when the office opens in the UK.

I do not know if this helps, but have a look at the Digital River support and FAQ

http://www.digitalriver.com/dr/v2/ec_ma ... 1&xid=8279

Or

http://www.digitalriver.com/dr/v2/ec_ma ... 1&xid=8279

Post by **IainMcNeil** » Sun Oct 11, 2009 8:36 pm

I am kicking DR butt on this but it sems to be a system wide issue for them. I don't know how to apologise guys - this is very frustrating for us as well as you.

Post by **IainMcNeil** » Sun Oct 11, 2009 10:07 pm

DR say they have fixed the issue and everything should be running smoothly now. If anyone who was having issues can confirm that would be great.

robhyde · Post by **robhyde** » Mon Oct 12, 2009 6:27 pm

I'm still getting the forbidden error, have I exceeded some sort of limit after the download kept timing out?

Post by **IainMcNeil** » Mon Oct 12, 2009 8:36 pm

Can you try without a download manager enabled and if that does not work send your order number to info@slitherine.co.uk and we'll get you up and running ASAP.

Post by **IainMcNeil** » Mon Oct 12, 2009 8:39 pm

Saw your PM with the order number so fixed your download limit hopefully! Try again and let me know.

animaluk · Post by **animaluk** » Mon Oct 12, 2009 10:41 pm

sorted

direwolf · Post by **direwolf** » Sat Oct 17, 2009 2:18 am

Guys,

I am tryin to DL to my home comp and am getting teh same 403 forbidden error...please advise how to rewsolve this.

thx,
DW

Post by **pipfromslitherine** » Sat Oct 17, 2009 2:51 am

I'm not sure why that would be. I am sure Iain will take it up with DR on Monday. Was there a reason that you don't just take the original installer file home on a disk?

Cheers

Pip

direwolf · Post by **direwolf** » Sat Oct 17, 2009 4:13 am

Pip,

Come now my good man...if i did that then what would YOU do on a Friday night/Sat morning????

I mean, aren't i helping you keep gainfully employed in these troubling economic times by my juvenile questions?

Geez...(DW slowly exits stage right, scuffling his feet and whistling out of tune...)

DW

p.s. thanks for the suggestion, copying over now.

GBM Download Speed

GBM Download Speed

so slow

same problem