Purchasing problem

Having problems with the download service? Need help ordering from the Slitherine shop? Tell us your problems and we'll do what we can to help!

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crashcop
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 13
Joined: Wed Jun 10, 2009 11:42 pm

Purchasing problem

Post by crashcop »

I purchased both Commander games (Napoleon and WWII). The screen froze at the processing/notification screen, then timed out. When I got back to the site to check my order status, it did not show any orders. I checked my email first, then I checked the card and it was already deducted. How do I get to the download? Your help will be very much appreciated. I am a new customer. Thanks
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IainMcNeil
Site Admin
Site Admin
Posts: 13558
Joined: Fri Apr 01, 2005 10:19 am

Post by IainMcNeil »

Sorry you are having problems - can you go to www.findmyorder.com and see if you can look it up entering your details there. If not let us know.
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