Unable to connect to multiplayer server

Moderator: Pocus

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vonSchlausewitz
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 10
Joined: Thu Mar 04, 2021 1:14 am

Unable to connect to multiplayer server

Post by vonSchlausewitz »

I have played this awesome game for some weeks now in multiplayer without any issues.

For several days now I have increasing issues when trying to connect to the server or when trying to upload my game turn:

When I try to log in to the server, there either is a very long delay until login or the game does not connect with either an "unknown error" or a "not connected" error message.
Also when trying to upload my turns, the game often refuses to upload saying "the game is not connected to an account".

I already have checked my game files through steam and also reinstalled the game.

Single player runs fine.

Any ideas? If additional infos are needed, just tell me.

Thank you in advance.
desertedfox
Master Sergeant - U-boat
Master Sergeant - U-boat
Posts: 515
Joined: Tue May 03, 2011 1:07 pm

Re: Unable to connect to multiplayer server

Post by desertedfox »

Same here. It takes me 1 attempt to log into the FoG2 Wolves at the Gate or FoG2 Medievil. However, it takes many many many attempts to log into FoG Empires if I am lucky. After about 5 or so attempts I just leave and come back later, usually with the same disappointing results.

This has been going for about a week or so now.
Pocus
Ageod
Ageod
Posts: 7052
Joined: Tue Oct 02, 2012 3:05 pm

Re: Unable to connect to multiplayer server

Post by Pocus »

Seems to be a connection problem, so you're better query support at support@slitherine.co.uk and ask if the problem is widespread or under fixing. Clearly not an issue with Empires itself at least :D
AGEOD Team - Makers of Kingdoms, Empires, ACW2, WON, EAW, PON, AJE, RUS, ROP, WIA.
gibby
Staff Sergeant - Kavallerie
Staff Sergeant - Kavallerie
Posts: 337
Joined: Sat Apr 26, 2008 12:50 am
Location: Northampton

Re: Unable to connect to multiplayer server

Post by gibby »

desertedfox wrote: Mon May 17, 2021 4:05 am Same here. It takes me 1 attempt to log into the FoG2 Wolves at the Gate or FoG2 Medievil. However, it takes many many many attempts to log into FoG Empires if I am lucky. After about 5 or so attempts I just leave and come back later, usually with the same disappointing results.

This has been going for about a week or so now.
This has also been occuring in my current multiplayer games and with the other 6 players involved in my mp games. It's starting to get annoying.
gandalf0550
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 9
Joined: Thu Nov 30, 2017 1:55 pm

Re: Unable to connect to multiplayer server

Post by gandalf0550 »

Read the global announcements. It is addressed there
montesaurus
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 11
Joined: Wed May 10, 2017 8:39 pm

Re: Unable to connect to multiplayer server

Post by montesaurus »

I've also had issues for the last week or so logging in. Is Slitherine working on a solution I hope?
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