Can't retrieve PBEM game. Corrupted on the server?

[Kinwolf]

Hi, we are currently playing a game on PBEM and it's my turn, and while I can login and select the game, after that it stays stuck at "Connecting" and never loads the game. It's been like that since the last 8+ hours

Game is v9.0.0(steam)

* What problems do you see.
In multiplayer, after logging in, I select the game, click "Launch" since it ''s my turn, and I get "Connecitng" infinitely. (I even left it for over 2 hours while I was outside.)

I have attached the log file. Looking into it, it looks like the archive is corrupted and it can't be opened?

[Kinwolf]

*sigh* How does support with this company work exactly? I wrote here, on the discord server and I sent an email to support at slitherine dot com. No reply anywhere.