Blackscreen on Startup/gamelaunch

[pax1905]

Hello everyone.
Seems i cannot get back into the game anymore. To be fair, i have not been been playing since season 1 and came back for season 2 on an all new pc now just to notice, that the game wont launch anymore for me.
All i keep getting is a blackscreen, with active cursor and my trusted nvidia FPS-meter telling me that i got 2k above frames on a black screen.. lol
I am running the game on STEAM on Win10 Home and an NVIDIA 2070. (or better i am not running it there)

i tried the basic ideas so far. setting the game + launcher to compatibility mode for win7or8. setting admin mode on both files. tried out the same procedure on the STEAM-client. no success.
tried shutting down xbox gamebar and discord. no success.
tried praying to the lords of cobol and selling my soul. no success.

need help.

i attached the log. it reads 2 things i happen to notice are strange.
>> (Filename: C:\buildslave\unity\build\Runtime/Export/Debug.bindings.h Line: 45) <--- this path is not existent on my system. i tried accessing it.

>>
...
Uploading Crash Report
FormatException: Input string was not in a correct format.
at System.Text.StringBuilder.AppendFormatHelper (System.IFormatProvider provider, System.String format, System.ParamsArray args) [0x000ae] in <d7ac571ca2d04b2f981d0d886fa067cf>:0
at System.String.FormatHelper (System.IFormatProvider provider, System.String format, System.ParamsArray args) [0x00023] in <d7ac571ca2d04b2f981d0d886fa067cf>:0
at System.String.Format (System.String format, System.Object[] args) [0x00020] in <d7ac571ca2d04b2f981d0d886fa067cf>:0
at BlackLab.Foundation.MonoBehaviourEx.Log (System.String MONAHPICBCJ, System.Object[] FFCOLHNGPNE) [0x00044] in <56546b988b6d499384c37ab64d72d249>:0
at StartUp+EDKNFKEDICL.MoveNext () [0x00044] in <56546b988b6d499384c37ab64d72d249>:0
at UnityEngine.SetupCoroutine.InvokeMoveNext (System.Collections.IEnumerator enumerator, System.IntPtr returnValueAddress) [0x00027] in <4b072c28d0804e3e8741f43de2d5aec4>:0

(Filename: <d7ac571ca2d04b2f981d0d886fa067cf> Line: 0)

[XboxLiveAPI:XboxLiveAPI:XboxLiveAPI (1,798447)] - Destroying XboxLiveAPI 8658

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug.bindings.h Line: 45)

Focus = False

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug.bindings.h Line: 45)

Focus = True

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug.bindings.h Line: 45)
...



any ideas ?
pls help a veteran to get back into the fight.
thanks!

[VPaulus]

Please do the following:
1. Download the file attached in this message "BSGDeadlock_OptionsCleaner.zip"
2. Unzip the downloaded file and run the extracted file "BSGDeadlock_OptionsCleaner.reg"
3. Allow the "program" to delete the Windows registry keys regarding the game
4. Rename the folder named "BSG" as "_BSG" in your Windows Documents folder (\Documents\Black Lab Games)
Run the game and check if the issue persists.

[pax1905]

Hello again,

thanks for the quick reply. i followed the advice. patched the registry with your file, and renamed the documentsfolder to _bsg.
sadly did not really do much except that the nvidia fps meter also crashes now. (before it kept running).
i will add output_log_new to show the log.

[VPaulus]

Could you please attach a DxDiag report file to your message?
How to get a DxDiag report file:

1. Click on "START" (on Windows 8/10 press “Windows key" and the “R" key at the same time)
2. Click "run" (skip this step on Windows 8/10)
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice
6. Attach the file to your post

[pax1905]

DXDiag - Log uploaded. Hope it helps. The mentioned Soundriver for Facerig should not be valid anymore, since the software is deinstalled. Maybe just a remnant in the registry.

[zakblood]

update the sound drivers and reboot

[pax1905]

Hello again,

did as asked for. none of the drivers needed an update. uninstalled facerig from drivers and turned off several unused audio-devices (like streaming).
Does not seem to be the issue. uploaded a new version of the outputlog + dxdiag.