on the verge of wanting to refund OoB DLC endkrieg

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Immelmann_slith
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
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on the verge of wanting to refund OoB DLC endkrieg

Post by Immelmann_slith »

purchased DLC sandstorm. finished it with no problems. exported core units to newly purchased DLC endkrieg. i am on the 3rd or 4th scenario, smolensk. i am at the deployment phase, but i can not upgrade my units and i suddenly lose the ability to access my purchase menu. i can NEVER complete deployment phase due to these issues. spent hours trying to work around it, nothing. see video for example of issues.

https://www.youtube.com/watch?v=tvk19mY_Duw
bebro
Slitherine
Slitherine
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Joined: Sun Nov 19, 2006 12:50 pm

Re: on the verge of wanting to refund OoB DLC endkrieg

Post by bebro »

Immelmann_slith wrote: Wed Sep 09, 2020 6:01 am purchased DLC sandstorm. finished it with no problems. exported core units to newly purchased DLC endkrieg. i am on the 3rd or 4th scenario, smolensk. i am at the deployment phase, but i can not upgrade my units and i suddenly lose the ability to access my purchase menu. i can NEVER complete deployment phase due to these issues. spent hours trying to work around it, nothing. see video for example of issues.

https://www.youtube.com/watch?v=tvk19mY_Duw
I'm sorry you encountered this, but FWIW this has been dealt with in the current beta of Red Storm, which will be out soon, usually with a patch.

What I can say is I did not get the problem anymore in recent beta playthroughs.
Immelmann_slith
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 6
Joined: Tue Sep 01, 2020 12:30 pm

Re: on the verge of wanting to refund OoB DLC endkrieg

Post by Immelmann_slith »

no idea what fwiw means. so there is no solution till this red storm comes out? well, i really do not want to wait for another product to come out just so i can play some thing i already purchased. bad business practice. causes you to lose customers. like me. how do i go about getting a refund?
bebro
Slitherine
Slitherine
Posts: 4489
Joined: Sun Nov 19, 2006 12:50 pm

Re: on the verge of wanting to refund OoB DLC endkrieg

Post by bebro »

Feel free to contact support on this:

support@slitherine.co.uk
Immelmann_slith
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 6
Joined: Tue Sep 01, 2020 12:30 pm

Re: on the verge of wanting to refund OoB DLC endkrieg

Post by Immelmann_slith »

thanx buddy! bought hearts of iron 4 and a bunch of DLCs. jesus what a learning curve!! lol

BTW, FWIW? WTF? LOL! ;-)
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