Problems after latest update and DLC

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Doyley50
2nd Lieutenant - Panzer IVF/2
2nd Lieutenant - Panzer IVF/2
Posts: 692
Joined: Thu Nov 27, 2014 2:05 pm

Problems after latest update and DLC

Post by Doyley50 »

After downloading the latest patch and DLC I had the following message when starting the game:
Error invalid config file
Please reinstall your game or contact supprt.
Error located needs alt start.

I duly uninstalled the game but when I tried to reinstall the game I got the following message:

FOGIIM Different version installed
Set up has detected that you have a different version of FOGIIM installed
Please uninstall FOGIIM.

I clicked on the uninstall tab but nothing happens.

catch 22. FOGIIM is not listed in the apps and I have uninstalled in Documents and Steam but still it tells me I have another version installed. HELP! I can't play the game.

Edit. At least part of the problem seems to have been due to my Antivirus software. Still not quite right but I can now play the game.
eddieballgame
2nd Lieutenant - Panzer IVF/2
2nd Lieutenant - Panzer IVF/2
Posts: 651
Joined: Mon Dec 17, 2012 2:53 am

Re: Problems after latest update and DLC

Post by eddieballgame »

Sometimes I have 'questions' per updating my Slitherine/Matrix games, particularly involving Panzer Corps 2. :)
Eventually figured things out.
Per FoG II Medieval I just did a complete uninstall (deleted the game folder per what was left) & reinstalled the new install version 1.05.06 & then applied the update 1.05.06.01.
All installed fine (to include the dlcs, pre update 1.05.06.01) & appears to be ok, for me.
rbodleyscott
Field of Glory 2
Field of Glory 2
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Re: Problems after latest update and DLC

Post by rbodleyscott »

Doyley50 wrote: Thu Sep 15, 2022 7:23 pm Edit. At least part of the problem seems to have been due to my Antivirus software. Still not quite right but I can now play the game.
Glad to hear that, but if you want to iron out any remaining problems, please email support@slitherine.co.uk
Richard Bodley Scott

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Doyley50
2nd Lieutenant - Panzer IVF/2
2nd Lieutenant - Panzer IVF/2
Posts: 692
Joined: Thu Nov 27, 2014 2:05 pm

Re: Problems after latest update and DLC

Post by Doyley50 »

Thanks, I'll see how it behaves first.
Hoplite1963
Staff Sergeant - Kavallerie
Staff Sergeant - Kavallerie
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Joined: Thu Dec 31, 2009 3:32 pm

Re: Problems after latest update and DLC

Post by Hoplite1963 »

I now get the first message a couple of times when I click on the desktop icon but if I close them the game then opens normally after a short delay.
rbodleyscott
Field of Glory 2
Field of Glory 2
Posts: 28320
Joined: Sun Dec 04, 2005 6:25 pm

Re: Problems after latest update and DLC

Post by rbodleyscott »

Hoplite1963 wrote: Fri Sep 16, 2022 9:23 am I now get the first message a couple of times when I click on the desktop icon but if I close them the game then opens normally after a short delay.
I think this is probably the error that they corrected in the v1.05.06.01 version of the updater. If you download that and run it again, it will hopefully fix it.
Richard Bodley Scott

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Hoplite1963
Staff Sergeant - Kavallerie
Staff Sergeant - Kavallerie
Posts: 341
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Re: Problems after latest update and DLC

Post by Hoplite1963 »

Thanks Richard
Done as you suggest and that has cleared it for me.
rbodleyscott
Field of Glory 2
Field of Glory 2
Posts: 28320
Joined: Sun Dec 04, 2005 6:25 pm

Re: Problems after latest update and DLC

Post by rbodleyscott »

Hoplite1963 wrote: Fri Sep 16, 2022 5:27 pm Thanks Richard
Done as you suggest and that has cleared it for me.
Great
Richard Bodley Scott

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Denham
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
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Re: Problems after latest update and DLC

Post by Denham »

I got the latest update of FOGII and then tried purchasing the new module. Each time I get "Error-shopping cart" despite the fact ALL of the info is exactly the same that I've used for years! Even tried a different credit card.
rbodleyscott
Field of Glory 2
Field of Glory 2
Posts: 28320
Joined: Sun Dec 04, 2005 6:25 pm

Re: Problems after latest update and DLC

Post by rbodleyscott »

Denham wrote: Sat Sep 17, 2022 8:03 pm I got the latest update of FOGII and then tried purchasing the new module. Each time I get "Error-shopping cart" despite the fact ALL of the info is exactly the same that I've used for years! Even tried a different credit card.
Please email support@slitherine.co.uk. They should be able to help.
Richard Bodley Scott

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