Can't claim old games

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SagsGames77
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 36
Joined: Mon Apr 13, 2020 7:13 pm

Can't claim old games

Post by SagsGames77 »

I have three MP games in my list where my opponent hasn't played since October.

Am trying to get rid of them by using the Claim button but all I get is a revolving rising sun with the message "Connecting. Please wait..." The only way to escape this is to exit the game altogether but the old games remain.

I assume this is a bug of some sort?
Shards
Slitherine
Slitherine
Posts: 3991
Joined: Tue Aug 25, 2015 10:05 am

Re: Can't claim old games

Post by Shards »

Certainly sounds like one! Have asked the tech guys what it might be
SagsGames77
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 36
Joined: Mon Apr 13, 2020 7:13 pm

Re: Can't claim old games

Post by SagsGames77 »

Thanks.
petirouge
Slitherine
Slitherine
Posts: 244
Joined: Mon Oct 22, 2007 1:28 pm

Re: Can't claim old games

Post by petirouge »

Can you please tell us which game you are tring to claim? we are investigating on this and that will help to try and replicate the issue.
SagsGames77
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 36
Joined: Mon Apr 13, 2020 7:13 pm

Re: Can't claim old games

Post by SagsGames77 »

Two of them have disappeared from my list in the last couple of days. The one that is still there is a 1v1 Arctic Fox scenario against a player called darthrodent. It is still on turn zero dated 26 Oct 2021. Have just tried to claim it again but get the same result as described above.
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