No E-mail Alerts re Turns Waiting?

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Holien
Sergeant First Class - Panzer IIIL
Sergeant First Class - Panzer IIIL
Posts: 384
Joined: Wed Mar 31, 2010 8:26 pm

No E-mail Alerts re Turns Waiting?

Post by Holien »

Hi,

Since late morning I have not had any e-mail alerts re turns.

Just had a player complete a turn within the las hour - no e-mail alert letting me know the turn was ready to play?

Anyone else having problems?
Holien
Sergeant First Class - Panzer IIIL
Sergeant First Class - Panzer IIIL
Posts: 384
Joined: Wed Mar 31, 2010 8:26 pm

Re: No E-mail Alerts re Turns Waiting?

Post by Holien »

OK so again turns this morning and no e-mail notification but some of my Oppos are getting them? Also I am getting e-mail alerts re updates to threads.

I really rely on the e-mail updates so hoping they can be restored?
Holien
Sergeant First Class - Panzer IIIL
Sergeant First Class - Panzer IIIL
Posts: 384
Joined: Wed Mar 31, 2010 8:26 pm

Re: No E-mail Alerts re Turns Waiting?

Post by Holien »

Bump, any support on what's happening?

What's the procedure to let Slitherine know about these issues?
rbodleyscott
Field of Glory 2
Field of Glory 2
Posts: 28393
Joined: Sun Dec 04, 2005 6:25 pm

Re: No E-mail Alerts re Turns Waiting?

Post by rbodleyscott »

Holien wrote: Fri Dec 10, 2021 2:27 pm Bump, any support on what's happening?

What's the procedure to let Slitherine know about these issues?
You could email support@slitherine.co.uk

Having said that, I counsel patience, the IT team appear to be updating the PBEM notification system and probably haven't yet finished.

Just to be sure, I have emailed the person who is in charge of such things, and am awaiting a response.
Richard Bodley Scott

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Holien
Sergeant First Class - Panzer IIIL
Sergeant First Class - Panzer IIIL
Posts: 384
Joined: Wed Mar 31, 2010 8:26 pm

Re: No E-mail Alerts re Turns Waiting?

Post by Holien »

Ta, I will follow your wise words, thanks for the insight in the other thread...

:)
Holien
Sergeant First Class - Panzer IIIL
Sergeant First Class - Panzer IIIL
Posts: 384
Joined: Wed Mar 31, 2010 8:26 pm

Re: No E-mail Alerts re Turns Waiting?

Post by Holien »

Just had an e-mail for a turn in the new format...

Dear Holien,

It is now your turn in Field of Glory II, to play challenge 'Random Map Battle'.

Opponents: devoncop,Holien
Turn: 32

Regards,
The Slitherine Team


So maybe fixed? I hope...
rbodleyscott
Field of Glory 2
Field of Glory 2
Posts: 28393
Joined: Sun Dec 04, 2005 6:25 pm

Re: No E-mail Alerts re Turns Waiting?

Post by rbodleyscott »

Holien wrote: Fri Dec 10, 2021 5:00 pm Just had an e-mail for a turn in the new format...

Dear Holien,

It is now your turn in Field of Glory II, to play challenge 'Random Map Battle'.

Opponents: devoncop,Holien
Turn: 32

Regards,
The Slitherine Team


So maybe fixed? I hope...
Yes, it was fixed about 30 mins ago, I have been testing it. The fix apparently only works for games updated since then.
Richard Bodley Scott

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Holien
Sergeant First Class - Panzer IIIL
Sergeant First Class - Panzer IIIL
Posts: 384
Joined: Wed Mar 31, 2010 8:26 pm

Re: No E-mail Alerts re Turns Waiting?

Post by Holien »

Ignore two messages came late...
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