Unable to purchase

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Nepos96
Master Sergeant - Bf 109E
Master Sergeant - Bf 109E
Posts: 492
Joined: Tue Apr 14, 2020 8:31 pm

Unable to purchase

Post by Nepos96 »

Good afternoon,

I have a problem with the Slitherine store. I am trying to purchase a game (Hannibal: Rome and Carthage during the second punic war) from the store unsuccessfully. I keep getting "error, return to payment info", and the payment gets refused. My bank assured me it is not a problem on their part.

Any way around this problem?

Best regards
zakblood
Most Active User 2017
Most Active User 2017
Posts: 16647
Joined: Thu Jun 12, 2014 6:44 pm

Re: Unable to purchase

Post by zakblood »

try a different browser first, then if that fails, contact support

Please email support at support@slitherine.co.uk
Nepos96
Master Sergeant - Bf 109E
Master Sergeant - Bf 109E
Posts: 492
Joined: Tue Apr 14, 2020 8:31 pm

Re: Unable to purchase

Post by Nepos96 »

Tried both but so far haven't been able to solve this yet.
Hopefully I can solve this soon.
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