Unable to log on

[Cunningcairn]

I cannot log on to FOG Medieval multiplayer. First said there is an authentication issue and know says unknown error. Has been happening for 2 days now, FOG2 working fine

[SimonLancaster]

Yes, everyone has this issue.. they are looking into it.

[Cunningcairn]

Yes, everyone has this issue.. they are looking into it.

Thanks! Mine started working after my post but has just stopped again.

[Ray552]

I can only log in to the MP server after five or six attempts with alternating messages of "Authentication Failed" and "Unknown Error".

I think I had to stand on my head and recite "Mary Had a Little Lamb" three times before it would work

Seriously, I have no idea why it eventually worked - although if I go back to the main screen after each attempt, then go back to "Multiplayer", then attempt login again, it seems to reduce the total number of attempts to four before successful login :-/

[Lynx57]

Same problem here ,

Is there too many players connected at the same moment ?

Slith should extend server capacities ?

[noissy]

Monday morning can play FOG2:MED but can't get into FOG2 now! FOFG2 has been ok over the weekend for me.

[KiFi]

I am unable to log on to either FoG2 or FoG2:MED this morning.

[Pixel]

It seems it is across the board or at least impacting many games using PBEM++ this morning. I tested FOG2:Medieval, FOG2:Ancients, Hell, FCRS, and OOB:WW2, as well as SC:WiE and all are throwing up either Unknown Error, Authentication Error, or Internal Server Error, or Unable to validate your details type messages on trying to log in to PBEM++.

However, on a second try I did get logged into the MP server on medieval but after logging back out to test it again it seems spotty as in I get errors again on trying to get back in. I also was unsuccessful at getting into any of the others this morning so presumably the server(s) are having some issues today. But it doesn't seem like they are actually down down (well not the medieval one) since it did seem to let me log into it but after multiple attempts and it wouldn't login back in after that when I logged out to test it again.

Update: looks like OOB and FoG2: Ancients now let me in too at least once. So the issue seems intermittent and hopefully they are working on it. Although on Medieval it is still requiring 4-6 tries returning unknown error before a try works currently on my end.

[rbodleyscott]

It seems it is across the board or at least impacting many games using PBEM++ this morning. I tested FOG2:Medieval, FOG2:Ancients, Hell, FCRS, and OOB:WW2, as well as SC:WiE and all are throwing up either Unknown Error, Authentication Error, or Internal Server Error, or Unable to validate your details type messages on trying to log in to PBEM++.

However, on a second try I did get logged into the MP server on medieval but after logging back out to test it again it seems spotty as in I get errors again on trying to get back in. I also was unsuccessful at getting into any of the others this morning so presumably the server(s) are having some issues today. But it doesn't seem like they are actually down down (well not the medieval one) since it did seem to let me log into it but after multiple attempts and it wouldn't login back in after that when I logged out to test it again.

Update: looks like OOB and FoG2: Ancients now let me in too at least once. So the issue seems intermittent and hopefully they are working on it. Although on Medieval it is still requiring 4-6 tries returning unknown error before a try works currently on my end.

They are indeed working on it.

[HobbesACW]

Same here. I got into Pike & Shot OK - but the problem seems quite random.

[w_michael]

I can get into the MP server with older games like P&S and FOG2, where you have to click on the tick button to send your Login and Password, but not with the new games like FOG2M and FOGE when this is automatic. I am playing all four in MP.

[angel42052]

I have problems with FOG2 Medival. FOG2 ancients seems to work ok.

[rbodleyscott]

Hopefully the FOG2 Medieval MP login issues are now fixed.

Apologies for the previous inconvenience.

[Ray552]

Unfortunately, the MP login errors are starting up again with "Unknown Error" messages.

Before that, I was also not receiving MP game email notifications, and had to check if games were in my inbox.

FOG2 Ancients works fine.

[rbodleyscott]

Unfortunately, the MP login errors are starting up again with "Unknown Error" messages.

Before that, I was also not receiving MP game email notifications, and had to check if games were in my inbox.

FOG2 Ancients works fine.

Oh dear. It is working fine for me. Are you using STEAM, GOG or standalone version?

Anyone else?

[Ray552]

Unfortunately, the MP login errors are starting up again with "Unknown Error" messages.

Before that, I was also not receiving MP game email notifications, and had to check if games were in my inbox.

FOG2 Ancients works fine.

Oh dear. It is working fine for me. Are you using STEAM, GOG or standalone version?

Anyone else?

The login error fixed itself overnight - no problems now.

Steam version.

[rbodleyscott]

Unfortunately, the MP login errors are starting up again with "Unknown Error" messages.

Before that, I was also not receiving MP game email notifications, and had to check if games were in my inbox.

FOG2 Ancients works fine.

Oh dear. It is working fine for me. Are you using STEAM, GOG or standalone version?

Anyone else?

The login error fixed itself overnight - no problems now.

Steam version.

Great, so probably a temporary server issue rather than a systemic problem.