New update wont install

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Jonesy1760
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New update wont install

Post by Jonesy1760 »

The new update .20 wont install...no problems before now...maybe there is a different link to try installing it from???...I am trying to install from the game itself...HELP!
TigerTiger007
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Re: New update wont install

Post by TigerTiger007 »

I was able to get it to install from the Slitherine site, but now the game will not play. No matter what scenario I choose it crashes almost immediately. I sent in a bug fix ticket so hope it is an easy fix.
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Rudankort
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Re: New update wont install

Post by Rudankort »

TigerTiger007 wrote: Fri Mar 19, 2021 8:30 pm I was able to get it to install from the Slitherine site, but now the game will not play. No matter what scenario I choose it crashes almost immediately. I sent in a bug fix ticket so hope it is an easy fix.
Could you please also post the text of your crash report here?
Rudankort
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Re: New update wont install

Post by Rudankort »

Jonesy1760 wrote: Fri Mar 19, 2021 8:14 pm The new update .20 wont install...no problems before now...maybe there is a different link to try installing it from???...I am trying to install from the game itself...HELP!
Do you have a standalone version, or Steam/GOG? What exactly do you mean by "trying to install from the game itself"?
TigerTiger007
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Re: New update wont install

Post by TigerTiger007 »

Rudankort wrote: Fri Mar 19, 2021 8:59 pm
TigerTiger007 wrote: Fri Mar 19, 2021 8:30 pm I was able to get it to install from the Slitherine site, but now the game will not play. No matter what scenario I choose it crashes almost immediately. I sent in a bug fix ticket so hope it is an easy fix.
Could you please also post the text of your crash report here?

I did not save the screen shot, I sent it in to the Unreal Engine people. All three times I opened the game it crashed, first time I was trying to load my current game, the second time I tried to choose a new campaign to see if that worked and the last time I picked the new DLC I just bought today. Insta-kill and then that Unreal Engine thing popped up asking me to send them the report with a ton of lines of code. I do hope they are not hackers because you asking me for screen shots after I supposedly sent in requests for fixes is not making me feel all warm and fuzzy.

"It's a wasted trip baby. Nobody said nothing about locking horns with no Tigers."
Rudankort
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Re: New update wont install

Post by Rudankort »

TigerTiger007 wrote: Fri Mar 19, 2021 10:36 pm I did not save the screen shot, I sent it in to the Unreal Engine people. All three times I opened the game it crashed, first time I was trying to load my current game, the second time I tried to choose a new campaign to see if that worked and the last time I picked the new DLC I just bought today. Insta-kill and then that Unreal Engine thing popped up asking me to send them the report with a ton of lines of code. I do hope they are not hackers because you asking me for screen shots after I supposedly sent in requests for fixes is not making me feel all warm and fuzzy.
Alternatively, PM me your Windows username, and I'll try to locate your reports in the database.
TigerTiger007
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Re: New update wont install

Post by TigerTiger007 »

This happened about 3-4 minutes ago, so whatever it is still is not fixed.
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"It's a wasted trip baby. Nobody said nothing about locking horns with no Tigers."
Rudankort
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Re: New update wont install

Post by Rudankort »

TigerTiger007 wrote: Sat Mar 20, 2021 1:39 am This happened about 3-4 minutes ago, so whatever it is still is not fixed.
Thanks for posting this log. This seems to be a bug in Unreal Engine introduced in version 4.26 (which 1.1.20 uses). We are investigating and looking for possible solutions. In the mean time, could you please make sure that all you drivers (especially the video card) are up to date? If they are not the most recent, try to update them, it might resolve this issue.
Rudankort
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Re: New update wont install

Post by Rudankort »

TigerTiger007 wrote: Sat Mar 20, 2021 1:39 am This happened about 3-4 minutes ago, so whatever it is still is not fixed.
Also, could you please try to launch the game with command line parameter -dx12? This will force Unreal Engine to run the game using DirectX 12 instead of 11. Will it run any better in this mode?
Jonesy1760
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Re: New update wont install

Post by Jonesy1760 »

OK...I got it to install but now there is a new problem...I am getting the same problem as tigertiger 007 is receiving....it ran perfectly for a while with the new update and 1941 game added...HELP!!...i DONT KNOW HOW TO UPDATE MY DRIVERS AS SUGGESTED..
TigerTiger007
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Re: New update wont install

Post by TigerTiger007 »

Jonesy, it is not the drivers, at least it was not for me. My drivers are all up to date and my game still crashes. I think it is something else. Every update I have had problems, it is frustrating not being able to play a game.
"It's a wasted trip baby. Nobody said nothing about locking horns with no Tigers."
Rudankort
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Re: New update wont install

Post by Rudankort »

TigerTiger007 wrote: Sun Mar 21, 2021 7:01 pm Jonesy, it is not the drivers, at least it was not for me. My drivers are all up to date and my game still crashes. I think it is something else. Every update I have had problems, it is frustrating not being able to play a game.
So, have you tried to launch the game with command line switch -dx12 as I suggested above? This key tells the game to run using DirectX 12 instead of the default 11. Will it work any better then?
TigerTiger007
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Re: New update wont install

Post by TigerTiger007 »

I tried that, a bunch of flashes of giant squares of various colors pretty much made the game unplayable but I finished the scenario and at the end of the scenario my old friend Unreal Engine crash came back... so the fix only made it worse, and still engine crashed. I spend so much time fixing this game I should get paid as a programmer. What is your next suggestion?

LoginId:f5d10a534a1bed78d85baba39904e379
EpicAccountId:

LowLevelFatalError [File:Unknown] [Line: 671] pResource->Map(Subresource, pReadRange, reinterpret_cast<void**>(&pData)) failed at d:\build\++ue4\sync\engine\source\runtime\d3d12rhi\private\D3D12RHIPrivate.h:1168 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DRIVER_INTERNAL_ERROR

PanzerCorps2_Win64_Shipping!FD3D12BufferedGPUTiming::GetTiming()
PanzerCorps2_Win64_Shipping!D3D12RHI::FD3DGPUProfiler::EndFrame()
PanzerCorps2_Win64_Shipping!FD3D12CommandContextBase::RHIEndFrame()
PanzerCorps2_Win64_Shipping!FRHICommandListExecutor::ExecuteInner_DoExecute()
PanzerCorps2_Win64_Shipping!TGraphTask<FExecuteRHIThreadTask>::ExecuteTask()
PanzerCorps2_Win64_Shipping!FNamedTaskThread::ProcessTasksUntilQuit()
PanzerCorps2_Win64_Shipping!FRHIThread::Run()
PanzerCorps2_Win64_Shipping!FRunnableThreadWin::Run()
"It's a wasted trip baby. Nobody said nothing about locking horns with no Tigers."
Jonesy1760
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Re: New update wont install

Post by Jonesy1760 »

"There you go again with those negative waves man!" oh computer game gods give us a fix for this PANZER CORPS 2 1941 ADD ON...........
TigerTiger007
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Re: New update wont install

Post by TigerTiger007 »

Jonesy, did you get yours to run yet? My copy is still giving me problems... kind of like the problems Oddball had, too many negative waves.
"It's a wasted trip baby. Nobody said nothing about locking horns with no Tigers."
Jonesy1760
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Re: New update wont install

Post by Jonesy1760 »

I can get it to run ocasionally...still very fussy....I was sent a link that might fix it but dont know what to do with it......
Jonesy1760
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Re: New update wont install

Post by Jonesy1760 »

Please try to install this Microsoft C++ redistributable:
https://www.dropbox.com/s/y6joe100wawb8 ... 4.exe?dl=0
TigerTiger007
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Re: New update wont install

Post by TigerTiger007 »

You can check and see if you have it already installed by going to here: From the Start menu, select Settings, and then Control Panel. Double-click the Add/Remove Programs icon. Then scroll down until you see Microsoft Visual C++ 2015-2019 Redistributable. If it is there you already have it. If not you have to download it.
"It's a wasted trip baby. Nobody said nothing about locking horns with no Tigers."
Jonesy1760
Master Sergeant - U-boat
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Re: New update wont install

Post by Jonesy1760 »

OK...thanks tigertiger007....I hope that works...regards Jonesy
Jonesy1760
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Re: New update wont install

Post by Jonesy1760 »

tigertiger007....it is listed as you mentioned...now what?
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