GAme turn not delivered by server

[Jagger2002]

I am in turn 13 in a tight league game. I just completed a turn and am getting the message "Game was not sent...multiple times" and I continue to attempt to send. I have seen this from time to time and from experience, I know that the great majority of times, the turn was delivered. But then this is a league game and tight and I don't want to take the chance it wasn't delivered and have to redo the turn. So I am giving at least an hour in which I will continue attempts to send the turn out. But at some point, I will cancel the turn because I can't just keep waiting and hoping it might go out at some indefinite time in the future and I am notified it has gone out.

Although the point is that the turn probably has gone out. Is it possible for the server to check the inbox of the receiver to check if the turn has arrived? Perhaps it didn't go out the first time or was delayed or something but the server is missing the fact that the turn was actually delivered at some point. Perhaps on one of follow on attempts to send the turn. Then return to the sender to indicate the transaction is complete. It seems something about the server logic is missing the actual delivery of the turn and then gets stuck in a loop of stating turn was not delivered even though it was delivered.


PS: And I just received a notification in my email that a new game turn has arrived. Possibly from the player of the game in question. If the notification indicated which game the turn belonged, I would then know the turn went through if it belonged to the game in question. As it is, I am still waiting out the hour and continuing to attempt to send.

[Jagger2002]

I waited an hour and a half before canceling the turn. The turn was delivered at some point but the server never indicated that the turn was delivered. Not only was it sent but my opponent has already completed his turn and returned it to me without the server ever stating my turn was delivered.

[Jagger2002]

And it is a couple hours later and it just happened again. Another turn, another league game. I will keep trying to send it out for the next hour or so. The bad part is I can't play another turn for the next hour. So I go do something else. Frustrating.

[rbodleyscott]

Sorry for the inconvenience. We are looking into all MP issues.

[rbodleyscott]

In order to investigate it further we need to know a number of things.

DON'T POST THEM HERE.

I will send you a PM with my email address.

[Jagger2002]

Scott, I received your pm. I attempted to send the information to the email address enclosed in your message. Three attempts were rejected. So I enclosed the requested information in a response to your PM on the Slitherine board. Hopefully that info helps solve the problem.