Can't startup game.

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adogwitharemote
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 1
Joined: Sat Feb 13, 2021 8:34 am

Can't startup game.

Post by adogwitharemote »

My drivers are fully updated. The last line of the error also says something about OneDrive even though I deleted OneDrive and reinstalled the game.





Render.cpp:287: void _cdecl
proxy::video::Renderer::createInstance(void): Failed to create Vulkan instance.
......
VK_ERROR_INCOMPATIBLE_DRIVER





[2021-Feb-13 08:21:34 UTC] C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\Windows-x86_64\ErrorReporter.exe C:\Users\mason\OneDrive\Documents\Proxy Studios\Gladius\Logs\Gladius.log
[2021-Feb-13 08:21:34 UTC] User data path: C:\Users\mason\OneDrive\Documents\Proxy Studios\Gladius
[2021-Feb-13 08:21:34 UTC] Operating System Country Code: 1
[2021-Feb-13 08:21:34 UTC] Operating System Country Set: 1252
[2021-Feb-13 08:21:34 UTC] Operating System Free Physical Memory: 7443 MB
[2021-Feb-13 08:21:34 UTC] Operating System Free Space In Paging Files: 1900 MB
[2021-Feb-13 08:21:34 UTC] Operating System Free Virtual Memory: 8964 MB
[2021-Feb-13 08:21:34 UTC] Operating System Last Boot Up Time: 20210213030526.500000-300
[2021-Feb-13 08:21:34 UTC] Operating System Locale: 0409
[2021-Feb-13 08:21:34 UTC] Operating System Name: Microsoft Windows 10 Home|C:\WINDOWS|\Device\Harddisk0\Partition3
[2021-Feb-13 08:21:34 UTC] Operating System Number Of Processes: 209
[2021-Feb-13 08:21:34 UTC] Operating System Language: 1033
[2021-Feb-13 08:21:34 UTC] Operating System Size Stored In Paging Files: 1900 MB
[2021-Feb-13 08:21:34 UTC] Operating System Total Virtual Memory Size: 14343 MB
[2021-Feb-13 08:21:34 UTC] Operating System Total Visible Memory Size: 12443 MB
[2021-Feb-13 08:21:34 UTC] Operating System Version: 10.0.19042
[2021-Feb-13 08:21:35 UTC] Processor 0 Availability: 3
[2021-Feb-13 08:21:35 UTC] Processor 0 Config Manager Error Code: 0
[2021-Feb-13 08:21:35 UTC] Processor 0 Cpu Status: 1
[2021-Feb-13 08:21:35 UTC] Processor 0 Current Clock Speed: 2592 MHz
[2021-Feb-13 08:21:35 UTC] Processor 0 Current Voltage: 9
[2021-Feb-13 08:21:35 UTC] Processor 0 Device ID: CPU0
[2021-Feb-13 08:21:35 UTC] Processor 0 Ext Clock: 100 MHz
[2021-Feb-13 08:21:35 UTC] Processor 0 Family: 198
[2021-Feb-13 08:21:35 UTC] Processor 0 Last Error Code: 0
[2021-Feb-13 08:21:35 UTC] Processor 0 Load Percentage: 10%
[2021-Feb-13 08:21:35 UTC] Processor 0 Max Clock Speed: 2592 MHz
[2021-Feb-13 08:21:35 UTC] Processor 0 Name: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
[2021-Feb-13 08:21:35 UTC] Processor 0 Number Of Cores: 4
[2021-Feb-13 08:21:35 UTC] Processor 0 Number Of Enabled Core: 4
[2021-Feb-13 08:21:35 UTC] Processor 0 Number Of Logical Processors: 8
[2021-Feb-13 08:21:35 UTC] Processor 0 Processor Id: BFEBFBFF000506E3
[2021-Feb-13 08:21:35 UTC] Processor 0 Status: OK
[2021-Feb-13 08:21:35 UTC] Processor 0 Status Info: 3
[2021-Feb-13 08:21:35 UTC] Processor 0 Thread Count: 8
[2021-Feb-13 08:21:35 UTC] Sound Device 0 Availability: 0
[2021-Feb-13 08:21:35 UTC] Sound Device 0 Config Manager Error Code: 0
[2021-Feb-13 08:21:35 UTC] Sound Device 0 Device ID: HDAUDIO\FUNC_01&VEN_8086&DEV_2809&SUBSYS_80860101&REV_1000\4&357C534E&0&0201
[2021-Feb-13 08:21:35 UTC] Sound Device 0 DMA Buffer Size: 0 MB
[2021-Feb-13 08:21:35 UTC] Sound Device 0 Last Error Code: 0
[2021-Feb-13 08:21:35 UTC] Sound Device 0 Name: Intel(R) Display Audio
[2021-Feb-13 08:21:35 UTC] Sound Device 0 Status: OK
[2021-Feb-13 08:21:35 UTC] Sound Device 0 Status Info: 3
[2021-Feb-13 08:21:35 UTC] Sound Device 1 Availability: 0
[2021-Feb-13 08:21:35 UTC] Sound Device 1 Config Manager Error Code: 0
[2021-Feb-13 08:21:35 UTC] Sound Device 1 Device ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10431140&REV_1000\4&357C534E&0&0001
[2021-Feb-13 08:21:35 UTC] Sound Device 1 DMA Buffer Size: 0 MB
[2021-Feb-13 08:21:35 UTC] Sound Device 1 Last Error Code: 0
[2021-Feb-13 08:21:35 UTC] Sound Device 1 Name: Realtek High Definition Audio
[2021-Feb-13 08:21:35 UTC] Sound Device 1 Status: OK
[2021-Feb-13 08:21:35 UTC] Sound Device 1 Status Info: 3
[2021-Feb-13 08:21:35 UTC] Sound Device 2 Availability: 0
[2021-Feb-13 08:21:35 UTC] Sound Device 2 Config Manager Error Code: 0
[2021-Feb-13 08:21:35 UTC] Sound Device 2 Device ID: ROOT\UNNAMED_DEVICE\0000
[2021-Feb-13 08:21:35 UTC] Sound Device 2 DMA Buffer Size: 0 MB
[2021-Feb-13 08:21:35 UTC] Sound Device 2 Last Error Code: 0
[2021-Feb-13 08:21:35 UTC] Sound Device 2 Name: NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
[2021-Feb-13 08:21:35 UTC] Sound Device 2 Status: OK
[2021-Feb-13 08:21:35 UTC] Sound Device 2 Status Info: 3
[2021-Feb-13 08:21:35 UTC] Video Controller 0 Adapter Compatibility: NVIDIA
[2021-Feb-13 08:21:35 UTC] Video Controller 0 Adapter RAM: 3221 MB
[2021-Feb-13 08:21:35 UTC] Video Controller 0 Availability: 8
[2021-Feb-13 08:21:35 UTC] Video Controller 0 Config Manager Error Code: 0
[2021-Feb-13 08:21:35 UTC] Video Controller 0 Current Bits Per Pixel: 0
[2021-Feb-13 08:21:35 UTC] Video Controller 0 Current Refresh Rate: 0
[2021-Feb-13 08:21:35 UTC] Video Controller 0 Device ID: VideoController1
[2021-Feb-13 08:21:35 UTC] Video Controller 0 Driver Version: 23.21.13.8857
[2021-Feb-13 08:21:35 UTC] Video Controller 0 Install Date: 0
[2021-Feb-13 08:21:35 UTC] Video Controller 0 Installed Display Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_1aae4f19e68d0780\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_1aae4f19e68d0780\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_1aae4f19e68d0780\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_1aae4f19e68d0780\nvldumdx.dll
[2021-Feb-13 08:21:35 UTC] Video Controller 0 Last Error Code: 0
[2021-Feb-13 08:21:35 UTC] Video Controller 0 Max Refresh Rate: 0
[2021-Feb-13 08:21:35 UTC] Video Controller 0 Min Refresh Rate: 0
[2021-Feb-13 08:21:35 UTC] Video Controller 0 Name: NVIDIA GeForce GTX 970M
[2021-Feb-13 08:21:35 UTC] Video Controller 0 Status: OK
[2021-Feb-13 08:21:35 UTC] Video Controller 0 Time Of Last Reset: 0
[2021-Feb-13 08:21:35 UTC] Video Controller 0 Video Architecture: 5
[2021-Feb-13 08:21:35 UTC] Video Controller 0 Video Memory Type: 2
[2021-Feb-13 08:21:35 UTC] Video Controller 0 Video Mode: 0
[2021-Feb-13 08:21:35 UTC] Video Controller 0 Video Processor: GeForce GTX 970M
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Adapter Compatibility: Intel Corporation
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Adapter RAM: 1073 MB
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Availability: 3
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Config Manager Error Code: 0
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Current Bits Per Pixel: 32
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Current Refresh Rate: 60
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Device ID: VideoController2
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Driver Version: 21.20.16.4550
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Install Date: 0
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Installed Display Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_463164d40c3d26ce\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_463164d40c3d26ce\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_463164d40c3d26ce\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_463164d40c3d26ce\igd12umd64.dll
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Last Error Code: 0
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Max Refresh Rate: 60
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Min Refresh Rate: 60
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Name: Intel(R) HD Graphics 530
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Status: OK
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Time Of Last Reset: 0
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Video Architecture: 5
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Video Memory Type: 2
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Video Mode: 0
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Video Mode Description: 1920 x 1080 x 4294967296 colors
[2021-Feb-13 08:21:35 UTC] Video Controller 1 Video Processor: Intel(R) HD Graphics Family
[2021-Feb-13 08:21:35 UTC] Creating error log: C:\Users\mason\OneDrive\Documents\Proxy Studios\Gladius\Logs\Gladius.error.log ...
[2021-Feb-13 08:21:35 UTC] Last report was sent recently. Throttling.
SteamSlither
Lance Corporal - SdKfz 222
Lance Corporal - SdKfz 222
Posts: 22
Joined: Thu Feb 28, 2019 9:23 pm

Re: Can't startup game.

Post by SteamSlither »

Try 1.2.6 legacy, as it uses openGL and not Vulkan. If it runs under openGL but not VulKan that well could be your answer( for some reason incompatible though on paper it might be within spec, ).

However the game doesn't run open GL. 1.2.6 legacy then yes there are other things going on.

FYI if for some reason you cannot move beyond 1.2.6 that is still a good version as you can still play tyranids skull king and the reinforcement DLC
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