Conquest! Medieval Realms doesn't download.

Having problems with the download service? Need help ordering from the Slitherine shop? Tell us your problems and we'll do what we can to help!

Moderator: Slitherine Core

Post Reply
ensastre
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 3
Joined: Tue May 19, 2009 8:00 pm

Conquest! Medieval Realms doesn't download.

Post by ensastre »

Hello,

I bought "Conquest! Medieval Realms"and "Military History Commander - Europe at War" at the same time. I downloaded MHCEAW but, when I try to download CMR it displays this message:

"Sorry,

Too many download attempts: 15. You were allowed to download only 10 times.

If you have any questions, please contact Digital River Customer Service at CustomerServices@digitalriver.com."

I've only tried for six times. DR doesn't respond my mails.

Please, try to solve this.

Thanks.
pipfromslitherine
Site Admin
Site Admin
Posts: 9872
Joined: Wed Mar 23, 2005 10:35 pm

Post by pipfromslitherine »

When did you contact DR? It might take them some time to track through your query.

If you don't get any joy then Iain will probably have more advise to get you playing when he gets online tomorrow.

Cheers

Pip
IainMcNeil
Site Admin
Site Admin
Posts: 13558
Joined: Fri Apr 01, 2005 10:19 am

Post by IainMcNeil »

Sorry you are having probelms. Please tell us your order number so we can check it out.
ensastre
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 3
Joined: Tue May 19, 2009 8:00 pm

Post by ensastre »

Iain, I've sent you a private message with my order number. Please, tell me somthing about it via forum or e-mail (enricsastre@gmail.com).

If you need more info, let me know.
petirouge
Slitherine
Slitherine
Posts: 244
Joined: Mon Oct 22, 2007 1:28 pm

Post by petirouge »

We've just fixed it. You should now be able to download it. Please, let us know if you'll have any other problem.
ensastre
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 3
Joined: Tue May 19, 2009 8:00 pm

Post by ensastre »

The download works, thank you very much.
Post Reply

Return to “Online Ordering & Support”