No sound

[Schepel]

I have no sound. Completed several campaigns to date. I haven't changed anything, just out of the blue the sound stopped working. The game isn't quite the same without it.

[zakblood]

without any information, there's not alot to go on other than guessing tbh, sorry and welcome to the forum,

link provided is for tech support hints and topic questions and answers to help us help you more

viewtopic.php?f=582&t=97502

[Schepel]

Trying to zip my dxdiag as we speak. Not something I usually do, so give me a sec. to get you everything.

zip file added as a attachement.

- deleted cache
- reinstalled
- save game file added

[zakblood]

thanks, is this a standalone version or steam one?

Operating System: Windows 10 Pro 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
Processor: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (12 CPUs), ~3.7GHz
Memory: 32768MB RAM
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)

Card name: NVIDIA GeForce GTX 1080
Display Memory: 24435 MB
Dedicated Memory: 8079 MB
Shared Memory: 16356 MB
Current Mode: 1920 x 1200 (32 bit) (59Hz)
Monitor Id: SAM0587
Native Mode: 1920 x 1200(p) (59.950Hz)
Driver Attributes: Final Retail
Driver Date/Size: 26-9-2019 (old)

Sound Blaster Z
Date and Size: 13-8-2019 (again old)

Realtek High Definition Audio
Date and Size: 14-11-2017 very old and out of date

Drive: C:
Free Space: 73.3 GB
Total Space: 487.4 GB

error message from the report, system errors etc

Microsoft Corporation.AudioPlaybackDiagnostic.4.5
OriginWebHelperService.exe

no game ones

recommend, updating drivers and loading with a clean start, so only steam and AV drivers loaded on startup and retry

if that works, then something in the startup conflicts with the game, if not, it's a driver or system error but without a report on which or what, more information would be needed

[PoorOldSpike]

Try disabling your sound card and see if you get any sound coming through on your monitor speaker. If you do, it'll probably mean your sound cards to blame.

[zakblood]

good advice as always, you can also try your second sound device and see if that's supported / works better once updated as well, as SB cards are great, but drivers in windows 10 can be a bit hit and miss tbh, where as Realtek even almost 4 year old ones may work better

[Schepel]

The game has been working fine up until now, so I very, very much doubt the drivers are suddenly to blame. At any rate, the soundcard drivers are up to date, however odd that may seem. My issue is that win 10 and my sound card don't get along all that well and I have had some trouble getting everything to work in the past. However, at this point, the only time I get no sound is when playing the game. Everything else works fine.

[Schepel]

The sound works again. Haven't changed anything.

Weird.

Anyway, thanks for the feedback so far and if anybody can think of something that may conflict: let me know.

[TopGun1]

Game has been out 2 months now . Please fix the sound issue ,really takes away the fun of the game.
Gun